The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 11,856 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,856 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

Write Your review

Tell us how The Hatch Chile Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chile arrived in Vero Beach, FL In perfect shape. Great service at this time of the year. I realize how my shipments are processed daily.”

Helpful Report

Posted 1 year ago

“Product and service are uniformly great and I have been ordering 25 lbs per year for a long time. HCS has always been willing to accommodate my travel schedule so that my shipment arrives when I am around to receive (and roast!) it. If you like NM cihle, this is your go-to supplier.”

Helpful Report

Posted 1 year ago

“Chilis arrived on time and in good shape. They were small this year, compared to past years, but still yummy.”

Helpful Report

Posted 1 year ago

“So far the medium chiles we ordered are much milder than what we would have expected.”

Helpful Report

Posted 1 year ago

“This is my 2nd year ordering green chilis. The 1st time I ordered the whole chilis and processed them myself. Shipping was a problem due to the extreme heat. This time I ordered processed/frozen whole chilis. They are amazing! No work, no fuss, just in the freezer they go! Your customer service is above reproach! Thanks to all for a great job, and you now have a customer for life!!”

Helpful Report

Posted 1 year ago

“I honestly wish I wasn't writing this. I had high hopes for my medium green chile. Alas, I could feed it to my dog - that's how much heat it doesn't have. Unfortunately, my order had melted before it arrived. I have refrozen it. I hope it works.”

Helpful Report

Posted 1 year ago

“Pre-ordered my green chili some time ago. I also bought at the time some frozen whole chile. I have been enjoying the frozen and looked forward to the fresh. It arrived a few days ago very fresh off the field. I am in Oregon and grew up in NM. I roasted the chile and it smelled great. Nothing like the scent of fresh roasting chiles. Now they are peeled and packaged to enjoy. Great deal on the pre-order.”

The Hatch Chile Store 5 star review on 17th August 2023

Helpful Report

Posted 1 year ago

“Not what I expected. We're not wroughten, just thin skinned. If roasted, makes it harder to peel , if at all. Thank you for your response and concern, however no need to replace. Thanks again.”

Helpful Report

Posted 1 year ago

“I love the dried hatch chili powder. I use it to make my own taco seasoning. And I also like the fact that I can buy dried posole. And it came quickly and packed well!!!”

Helpful Report

Posted 1 year ago

“Great Chilis. This years Medium green chilis were perfect for us. Meaty with a heat that is immediate then fades to a deep green chili flavor. We roast 25lbs yearly and freeze 5-6 whole roasted chilis per quart freezer bag. Great to thaw, peel and use in recipes year round.”

Helpful Report

Posted 1 year ago

“Moved away from New Mexico and Hatch is not always available where I'm living. Im so happy that I can order chilis and have the taste of home. Always excited for my order to arrive.”

Helpful Report

Posted 1 year ago

“This is the second time I have bought your chile. This year I purchased only the Sandia hot. I split a box of 25lbs with my daughter. We roast the chilis then dehydrate them for longterm storage or for making green chile powder. They are fantastic! I will buy again. Thank you all Teresa”

Helpful Report

Posted 1 year ago

“The green chile arrived in a timely manner and they were all good! They aren't as hot as we would have liked, but they will be thoroughly enjoyed regardless. We will order again next year, however, I believe we will order the extra hot. Thank you for the taste of home.”

Helpful Report

Posted 1 year ago

“Small chilis thin skins heat OK. Stores here have nice big chilis but no heat.Guess I got stunted chilis, but I love eating them .prayers for rain.”

Helpful Report

Posted 1 year ago

“Loving my 25lbs of New Mexico heaven, thank yall”

Helpful Report

Posted 1 year ago

“Amazing!!!”

Helpful Report

Posted 1 year ago

“Received my chiles in a timely manner as promised and very tasty and hot as ordered. Thank you!”

Helpful Report

Posted 1 year ago

“This is the third season I've shipped GC to my daughter out in Georgia. First time she lost about half a pound from a 25Lb lug. This shipment she lost exactly 3 chilis not enough to fuss over. Roasting drives the neighbors crazy they love it. I'll continue to order and ship in the future. Thank you Ray. M”

Helpful Report

Posted 1 year ago

“We ordered 15 pounds of hot roasted chopped chile. The package says "Hot" but unfortunately, the chili is mild to medium at best... even my wife who does not like spicy food is eating the chili. We have had great success in the past and wonder if a packaging problem is responsible for the lack of spice in this shipment. We would like for the issue to be corrected.”

Helpful Report

Posted 1 year ago

“I've been a loyal customer for years and have never been disappointed. Thank you so very much for your attention to detail! Kind regards from Wisconsin I'll have to share my Wisconsin cheese Hatch green chile dip some day 😀”

Helpful Report

Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 11,856 reviews