The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,144 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,144 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 2nd March 2025

1741

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your chiles are wonderful !! I had called the Whole Foods store in the Dallas Tx area about roasted chiles and was told they were not roasting them as the season was over !! So I phoned my sister who lives in New Mexico and she gave me a box for my birthday and the were so delicious I ordered a second one !! Can’t wait to try your dry spices.”

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Posted 1 year ago

“Chilies were very fresh and delicious, came on time and communication was great.”

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Posted 1 year ago

“Chile was exactly as advertised - Hot was HOT. X-hot was SCORTCHING! Chile arrived in perfect condition. Not one bad Chile! Thanks!”

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Posted 1 year ago

“delivered on time, peppers very good, like they were picked that day”

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Posted 1 year ago

“We haven’t had fresh chilies since we lived in the west. This was truly a welcome treat. The chili’s arrived fresher than we have gotten on the roadside stands in the Denver area. We will definitely be ordering again.”

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Posted 1 year ago

“I’ve been ordering chiles from THCS for the last 15 years and would prefer to give them 10 stars (at the least)! Always communicative, helpful, friendly and the chiles arrive on time and with so much flavor! No spoilage at all in this years 50 lbs, delivered to FL. I recommend them to everyone! Thanks again to THCS for supporting my addiction!”

The Hatch Chile Store 5 star review on 25th September 2023

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Posted 1 year ago

“Received my order in excellent condition one bad chili in a 25 pound box of medium, excellent customer service kept me informed on shipment status shipped on Wednesday because of rain delay and received on Thursday. Excellent product.”

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Posted 1 year ago

“Chiles arrived in perfect shape. As you can never tell how hot they are going to be, I ordered 10lbs of mild and they are very mild. I also ordered 4 lbs of medium and they turned out to be perfect for me. Last year I bought a bunch of mediums (not from the Chile Store) and they were fire. Too hot but this years YUM!”

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Posted 1 year ago

“Awesome to have the taste of home delivered to my front door!!!”

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Posted 1 year ago

“I'm always pleased with rhe product despite the evpense...”

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Posted 1 year ago

“Arrived right on time and fresh. Roasted and froze them the day they go here. Have used ion a couple of dishes and they are delicious. The hot chiles are HOT as they should be.”

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Posted 1 year ago

“The chilis were a gift and they loved it. The ate some fresh and grilled and froze the rest.”

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Posted 1 year ago

“I am a native New Mexican so getting my green chile is the best thing going! I have had nothing but grea experiences with your company. Thank you! Gracias!!!”

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Posted 1 year ago

“Easy to buy and you deliver on time.”

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Posted 1 year ago

“Chile was pick to early it was not fully ready to be picked!!! When I roster the Chile the seeds turned black in color because chile was not ready to be picked! Chile was also delayed a week on shipping! Granted the shipping was not on you guys it was weather related issues! But picking chile you guys should be having quality checks on the pickers because this is the 3 year in a row it has happened and I even. Wait till September to order and am willing to wait longer if it is needed to get the quality of the Chile being picked”

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Posted 1 year ago

Hello Chris, Thanks for your feedback. I'm sorry to hear that you weren't happy with the chile you received. We can assure you that this is the peak of Hatch chile season and the perfect time to pick chile. We normally don't hear complaints like this so we reached out to you directly. We look forward to hearing from you. The Hatch Chile Store

Posted 1 year ago

“I ordered 25 lbs of Medium Chiles and I had only 2 chiles that were not perfect so I will not even count that as spoilage. Ordering Next Day is the way to go! First time buyer, very satisfied with the product and delivery!”

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Posted 1 year ago

“The Hatch Chile Store is the best. Our order arrived in great shape, and I roasted the delicious, delicious green chiles that night. They were so great!”

The Hatch Chile Store 5 star review on 22nd September 2023

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Posted 1 year ago

“I am impressed with the promptness of delivery, I live in Montana and shipping to where I live can be tricky. But my chilie arrived less than 24 hours after it was shipped. Not one pepper was lost. WOW! Great Job ! Guys! and Gals! Thank you.”

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Posted 1 year ago

“Daniel is the best employee at the hatch store. Please order from the fast ship great customer service Hatch Chile Store!”

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Posted 1 year ago

“Fresh Chili's. Very hot. Good with any food. I've made three orders this year already. Excellent customer service. Look forward to next year's early order time. thank you🔥👍”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,144 reviews