The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,205 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,205 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th April 2025

Devin G

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and good prices! I lived in NM for a time and loved the flavor of the Hatch chiles. When I found this company delivers to other states, it was yummy to my ears!”

Helpful Report

(Hatch) - Posted 2 months ago

“Easy to order. Great product. Medium is a little mild but chili's vary. May have to order a mix next time. Product arrived in perfect condition.”

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(Hatch) - Posted 2 months ago

“My family enjoys the quality of New Mexico Hatch Chiles. I make so many family recipes in our home. Sharing family recipes as a way of preserving and passing on cultural heritage. It’s a sense of connection and creating lasting memories. I have created a business around my recipes because I feel that it is important. I love that The Hatch Chile Store offers me the opportunity to make my recipes taste authentic. The excellent customer service that I experienced during my recent order was definitely a bonus. Thank you!”

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(Hatch) - Posted 2 months ago

“Me encantaron se ven. Hermoso s”

The Hatch Chile Store 5 star review on 29th January 2025

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(Hatch) - Posted 2 months ago

“Great experience ordering medium heat chopped frozen green chilis. I have to say I will get hot next time though. My wife and I both felt the medium wasn't very hot at all. It may be to some people though. :-)”

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(Hatch) - Posted 2 months ago

“Love the Hatch Chile Store. I live in Kansas City and can only make it back to NM once per year. The Hatch Chile Store helps me stay connected all year long and helps me maintain New Mexico culture here in the Midwest”

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(Hatch) - Posted 2 months ago

“I ordered a 5 LB box for my sister in NH. It arrived okay, but the chile is barely roasted, and the medium is less than mild at best! The excellent chile flavor is missing, it tastes like we're eating bell peppers. We had to add a jar of Southwest 505 Chile to improve upon the VERY expensive $80 box of chile. As a native New Mexican I was appalled and embarrassed for talking this chile up so grandly only to be completely disappointed.”

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(Hatch) - Posted 2 months ago

“Tamalies arrived well frozen and taste great.”

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(Hatch) - Posted 2 months ago

“Tamales were 90% masa and 10% meat and chili. So little chili that you had no idea if they were Hatch chili’s or not. Moreover wrapping was paper thin and the tamales were tiny compared to traditional tamales. Extremely bad experience. Sent a complaint ZERO response. If thus truly is a small family owned business thier Abuela would be ashamed of the poor quality tamales they produce!”

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(Hatch) - Posted 2 months ago

“Exactly what I wanted living out of the area. The work is done. These are easy to use and store and your selection is always increasing.”

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(Hatch) - Posted 2 months ago

“Great products and excellent service. Special thanks to Myrna who helped clear up a UPS mess. UPS held my order for five days in the local town (no reason). By the time they notified me where the order was for pickup all the Chili products were defrosted and spoiled. Myrna made sure another replacement order was sent at no cost. Many thanks”

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(Hatch) - Posted 2 months ago

“The pork tamales I ordered were kind of dry and the flavor wasn’t very good.”

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(Hatch) - Posted 2 months ago

“High quality foodstuff.”

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(Hatch) - Posted 2 months ago

“GOOOOOOOOOD”

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(Hatch) - Posted 2 months ago

“Fantastic Chile and speedy delivery.”

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(Hatch) - Posted 2 months ago

“From the first purchase my wife and I have loved these products, now a couple years later we feel the same, consistantly excellent, great service and variety, I am placing another order after writing this. My wife and I visited Sanat Fe and just loved the flavors in every meal especially the green-chili-cheeseburgers. When we got back home, I went searching and found this wonderful store and have been hooked ever since, as they say in Jersey, Fuhgettaboutit!”

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(Hatch) - Posted 2 months ago

“The Chile rellanos were soggy and not good. We tried cooking them different ways, but nothing worked.”

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(Hatch) - Posted 2 months ago

“My order was a bit behind in shipping during the Christmas holidays, BUT it was received by the person I had it shipped to in time! The items in the order were greatly enjoyed.”

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(Hatch) - Posted 2 months ago

“Chimchangas and rellenos are excellent but shipping is outrageous. They won't allow you to use your reward points on sale items and that is price gouging in my book.”

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(Hatch) - Posted 2 months ago

“Chicken Enchiladas and Chile Rellenos were packed well and delivered frozen..both reheat up perfect and are delicious! Very much appreciated the excellent customer service and delivering in time for our party! I miss living in New Mexico and am so thankful to be able to order your wonderful products! Thank you!!”

Helpful Report

(Hatch) - Posted 2 months ago

The Hatch Chile Store is rated 4.7 based on 12,205 reviews