The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,013 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 7th January 2025

1725

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery and excellent quality”

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Posted 9 months ago

“Hello! I want to let you know that I love all the items I have obtained from you. Again, I grew up in Southern New Mexico and my Mother and I would come to your farm a lot of times to obtain supplies!!! Thank you so much!!! Chuck”

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Posted 9 months ago

Hey Chuck, Thanks so much for taking the time to leave some feedback! We are so glad you are enjoying your chile. We are lucky to serve folks like you and we hope to do so for years to come. We appreciate you! All best, Daniel

Posted 9 months ago

“Best Chile ever I wish we could buy this chile here but I would and going to tell my friends in Chicago to get some will order again soon. Oh good customer service also.”

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Posted 9 months ago

“No i don't want to say anything”

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Posted 9 months ago

“We ARE VERY VERY pleased with the chili bundle. Well packed and well made. Excellent! Thank you.”

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Posted 9 months ago

“Excellent customer service and quick delivery. The care and attention to detail surpassed my expectations. Not to mention excellent frozen Hatch green chile.”

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Posted 9 months ago

“Outstanding product,”

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Posted 9 months ago

“Best tex mex food you can get on the east coast!”

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Posted 9 months ago

“Growing up with NM green chilis then moving away and having to get canned chilis was not the same, then I found Hatch Chile Store!!! I keep a year long supply in my freezer, all my dishes are perfection thanks to Hatch! From pork, eggs, quiche, burritos, tacos, etc., green chilis make it!”

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Posted 9 months ago

“It's fresh and is a pleasure to cook and eat.”

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Posted 9 months ago

“These Hatch Chiles are very good, but we would like to be able to buy some smaller packages because there are only 2 of us”

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Posted 10 months ago

“Easy to order and the taste is great.”

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Posted 10 months ago

“Excellent!”

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Posted 10 months ago

“Great products, great value.”

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Posted 10 months ago

“Everything was wonderful. It always arrives perfect. Love your products. Been a customer for several years.”

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Posted 10 months ago

“The products are very good but shipping was an issue. Did not receive full order and had to wait for the second shipment”

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Posted 10 months ago

“Let’s start with customer service! You can’t get better and faster responses from the Hatch Chile Store. Price you can’t beat for the quality of chile you receive. I’m a native New Mexican living in Panama and I have it shipped to me. We live the Hatch Chile Store!”

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Posted 10 months ago

“Hatch Chile this year was very disappointing. The Chile was not "HOT" as advertised! The Chile tasted like Bell Peppers and was hard and sort of crunchy. Chile after roasted should not be hard nor crunchy. Last time we ordered from Hatch the chile was roasted well, soft and was "HOT". This year the Chile did not taste like good quality Hatch Chile. Very disappointed!”

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Posted 10 months ago

Thank you for providing honest feedback. We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 10 months ago

“All the products I ordered, and received were outstanding. Will order again soon”

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Posted 10 months ago

“Rcvd my red chili ristra, looks fresh and yummy. I love Hatch Chili and what you bring to many communities like the beauty and taste. I appreciate you adding the extra $ for in case you rcv a bad shipment or your order gets stolen. My order got stolen last year and Hatch didn't do anything to get it replaced and of course they had a pic that it was delivered. I'm assuming now paying a lil extra your guaranteed to get it redelivered if you have this problem again. I got mine this time and it's great. Thank you Hatch”

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Posted 10 months ago

The Hatch Chile Store is rated 4.7 based on 12,013 reviews