The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,064 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,064 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 1st February 2025

Margarita G

The Hatch Chile Store 5 star review on 29th January 2025

Maria O

The Hatch Chile Store 5 star review on 27th January 2025

Maria O

1733

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Hatch Chile Store has everything you could imagine from the Chile fields of New Mexico. I grew up on Hatch Chile and was so pleased to discover I could still get their wonderful food even though I had moved out of the area. When I got my order my chilies and tamales were still frozen. Even though a little expensive Hatch Chile is still well worth it.”

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Posted 1 year ago

“1st order was delayed in shipping and arrived thawed out and warm. Contacted customer service and a replacement order was shipped quickly and arrived on time. The Rellenos are delicious. I have not used the Green chilies yet. They are safe and cozy in my freezer while I decide what to make with them.”

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Posted 1 year ago

“I thought I was preordering green chile for the 2023 fall crop. Instead, I received shipping notification early June that my order was being shipped. This was obviously not fresh crop chile. I called you at if this could be adjusted as we were going to be gone and was told there was nothing that could be done. Unfortunately, we were on vacation when our order was delivered and it was left outside in 90° heat for a week. I called again when we returned and was told that someone would get back with me the next day and that's the last I heard from The Hatch Chile Store.”

Helpful Report

Posted 1 year ago

Hi Charlotte, Thanks for your feedback. We want to do everything possible to make this right, so our team is reaching out to you personally. We'll be in touch shortly! - The Hatch Chile Store

Posted 1 year ago

“I love the Chile Rellanos you make! A little bit of New Mexico here in Texas.”

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Posted 1 year ago

“Recipients loved their medium frozen diced green chili. It arrived quickly and perfectly frozen. Thank you!!!”

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Posted 1 year ago

“Didn’t have a problem with the Hatch chili store only with FedEx and UPS , but it was corrected to my satisfaction. I will continue to order from the .Hatch chili store”

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Posted 1 year ago

“Chile is perfection no matter what form you get. Great customer service!”

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Posted 1 year ago

“Chiles are great! So glad I order them”

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Posted 1 year ago

“Always dependable service, shipping, and great products.”

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Posted 1 year ago

“Our original order was lost by UPS, I contacted customer service and they immediately sent a replacement. We love their green chile and The Hatch Chile Store will be our go to for years to come!!!!”

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Posted 1 year ago

“Amazing store with excellent products!”

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Posted 1 year ago

“Ì got mÿ orðèŕ Fast and in GÒOD SHÀPE ÌLOVE TĤE Mèd Green Cĥiĺe Roast àñd Rèd Powder Chile, Ĝrèat Products !!!”

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Posted 1 year ago

Hey Kent, Glad you are enjoying your chile! We look forward to bringing you delicious New Mexican food for years to come :) - The Hatch Chile Store

Posted 1 year ago

“Authentic as you can get! Worth the extra $ over store-bought.”

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Posted 1 year ago

“This is the best NM chile company ever, in the quality of packaging, product of course, but also their customer service is exemplary. I can't recommend them enough!”

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Posted 1 year ago

“The package was defrost when I received”

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Posted 1 year ago

“I ordered the hot Hatch Chiles online for the first time. I was worried they would thaw out before arrival, but they were well packed and still frozen. We have enjoyed using them in many dishes, they are so fresh tasting and the perfect heat level for us. Thank you Hatch Chile Store.”

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Posted 1 year ago

“I order your products online and they are shipped immediately. My latest order is the Hatch Green Chile, chicken and cheese Chimichanga. Absolutely fabulous from the soft flour tortillas to the generous amount of chicken and cheese finished with a nice dose of your Chile's. Addictive!”

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Posted 1 year ago

“Good stuff”

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Posted 1 year ago

“The Chile is so tasty, regardless of the heat !”

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Posted 1 year ago

“They are perfect! I usually blacken my own, but these are better. Thank you, Hatch Chile Store!”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,064 reviews