The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,064 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,064 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 1st February 2025

Margarita G

The Hatch Chile Store 5 star review on 29th January 2025

Maria O

The Hatch Chile Store 5 star review on 27th January 2025

Maria O

1733

Anonymous

Anonymous // 01/01/2019

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“I was disappointed with the Chile I got this time. I ordered medium heat and it had no heat at all and very little flavor. I’ve ordered for over 20 years and this was the first time I was disappointed.”

Helpful Report

Posted 1 year ago

Hi Annette, Thanks for your honest feedback. We are sorry to hear you weren't happy with the chile. We strive to provide the best quality chile out there, and we have reached out to you directly to help resolve this. Thanks! The Hatch Chile Store

Posted 1 year ago

“I lived in NM for most of my life and enjoyed Hatch chile. When I moved away I missed chile. I ordered red chile and received my order quickly. Great service and best Chile.”

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Posted 1 year ago

“Took a while to receive product and then notified by UPS it was in one of their stores. Packages were warm. Product still tasted good. Need to get hot next time. Mild ok but i need a little more spice.”

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Posted 1 year ago

Hi Gloria, Thanks for your review! Glad you receive your chile, considering the UPS issue. We reached out to you directly to follow up on this. Have a great day! -The Hatch Chile Store

Posted 1 year ago

“Easy ordering and 5***** Service! It is THE place to get Hatch Green Chili peppers!! Great peppers and dang good tasting too!!”

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Posted 1 year ago

“For those of us New Mexicans who don't get to live there anymore, this is a godsend! DELICIOUS red chile and terrific service. I'm a fan for life.”

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Posted 1 year ago

“The Hatch red chile that ordered was really delicious and will be ordering it again.”

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Posted 1 year ago

“Great to taste real Mexican food up here in Connecticut only generic mex food, I’am so glad to order from you and will keep ordering I “LOVE” the Chile Reyenos. God Bless you Harch.”

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Posted 1 year ago

“I bought the CHOPPED chile and have eaten quite a bit. The quality is excellent and the flavor is just what I expected from HATCH CHILE... All in all an excellent experience. A former resident of Santa Fe NM... Lou Frias IOLA, WI”

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Posted 1 year ago

“I ordered Chile Rellanos! You can’t get them in Houston, not made with Green Chile anyway. I’m in heaven!!!! It’s a good idea to pay for faster shipping as the dry ice was melted when I received. Thankfully the Chile’s were still cold.”

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Posted 1 year ago

“The Chile taste great, not as hot as I expected “hot Chile” to be, but still excellent.”

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Posted 1 year ago

“I had trouble with a promo code working on the website. When I called they immediately took care of the problem, helped me get my order placed, and got my Green Chile to me. You cannot get better Green Chile and now I know you also get great customer service.”

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Posted 1 year ago

“Best roasted green chile you can buy. Green Chile from New Mexico is very unique. Highly recommended to buy if you haven't. It is so delicious and the flavor is perfect!”

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Posted 1 year ago

“I have been getting Hatch Chiles for years, from fresh I cook and peel myself to dried chiles. I have never been disappointed. Love Hatch Chile”

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Posted 1 year ago

“Very happy with my purchases. Excellent quality and fast delivery. Especially like the dehydrated chile.”

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Posted 1 year ago

“Used to live in Albuquerque, would go through Hatch on the way to/from Tucson. Always got some fresh chiles there. Yummmm. Now live in Colorado and glad to see their availability online. Just got our first order and very happy with it. Green chile omelets and green chile cheeseburgers so far. MMMM”

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Posted 1 year ago

“Product is quality along with customer service and delivery.”

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Posted 1 year ago

“Quality and customer service at its finest!”

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Posted 1 year ago

“I placed my order on 4/1/23. As of 4/18/23 I still have not received my order. I just live one state away! It was explained they had shipping issues. BS! They didn’t have any “issues” taking my money immediately! Do not buy from this business!!”

Helpful Report

Posted 1 year ago

Shelly, We are so sorry about the situation. We ran into some fulfillment issues these past few weeks that were totally unexpected. We hope someday you can give us another chance to make things right for you. Kindly, The Hatch Chile Store Team

Posted 1 year ago

“I love your products!!!! The convenience of having the chilis chopped and ready to use the way you want I use the chilis on my burgers, in my enchiladas And oh so very tasty”

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Posted 1 year ago

“Always very pleased with products from here. Always fresh. Tasty. Delivered on time.”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,064 reviews