The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,012 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,012 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 7th January 2025

1725

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They quickly replaced an order of green chile that had "matured" during a very slow delivery. (Received no response to email so I called and got a great response.)”

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Posted 5 months ago

“The quality, freshness and heat of the X-Hot Green Chiles exceeded our expectations. We will order again.”

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Posted 5 months ago

“The product is really great. You can not find better hatch chile products all in one place anywhere. The customer service is just average. I was having difficulty checking out using Shop Pay or PayPal, both of which I have active accounts, and have used recently for other types of purchases. I tried to contact customer service via e mail, then I received a text from a Detroit Michigan phone number wanting some info from me. Red Flag ! I tried again to contact them via e mail about this situation and never heard back ! Also, I was not sure, but the site freshchileco.com and hatch-green-chile.com and hatchchilestore. All sell the same labelled products or are all the same company, hard to tell.”

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Posted 5 months ago

“👍all good and timely”

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Posted 5 months ago

“very helplul. text messaging is hard to get answer the next, but good luck when callee”

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Posted 5 months ago

“This was the first time I ordered from your store and your product is excellent. The peppers were tasty and the exact heat level promised.”

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Posted 5 months ago

“Order every year”

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Posted 5 months ago

“Transaction was easy - will definitely order again”

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Posted 5 months ago

“Great company, all products are amazing. Ordering always has smooth.”

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Posted 5 months ago

“It was a gift for my daughter and grandson who live in CT. They’ve given you rave reviews!”

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Posted 5 months ago

“We enjoy the chile varieties on many different foods. It is great on everythiing we have tried it on.”

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Posted 5 months ago

“The chile is sweet and the right heat--we bought hot--, but it could be roasted a little longer by the Chile Store. The flesh is a bit tough, so it needs a some extra cooking on my end. And I would appreciate the option of being able to order it "skin on," which seals in the flavor and protects the flesh from the freezer. The chile was beautifully wrapped and I really apprecisted the recycleable materials.”

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Posted 5 months ago

“I am loving the Chili RELLANOS, the delivery could have been better, all in all I am satisfied.”

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Posted 5 months ago

“The #25 pound of Hatch chilies that I ordered came in very fresh. Got them all rosted,peeled and into freezer. Planning to order another box very soon have to stock up for the year. ROST ON MY FRIEND'S. 🌶🌶”

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Posted 5 months ago

“Third time I ordered a gift for someone and this experience was excellent; easy to order, shipped as noted, arrived as noted and now the gift recipient is happily enjoying Hatch green chile. Thank you.”

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Posted 5 months ago

“Got my chili's in a very timely manor, very fresh and delicious! Roasted most on the pellet smoker, then froze for future dishes. Stuffed four with sausage, cheese & bread crumbs, then baked. Most excellent!”

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Posted 5 months ago

“I have ordered a variety of products, and ordered more than once. Hatch chilis are hard to find in Maryland! I've been happy with everything I've ordered, and am happy to be able to get authentic southwest ingredients delivered to me. Shipping has been super, and I have no qualms about ordering again.”

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Posted 5 months ago

“The Chilili outstanding it's authentic it does not taste processed it taste made by hand”

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Posted 5 months ago

“Love our chilis, the choices, and especially being able to purchase roasted/chopped!! We miss living in Santa Fe, so happy to have The Hatch Chili Store!”

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Posted 5 months ago

“Received my green chili and small table top roaster on the same day. Roasted the chili. Tastes great and the roaster worked great. Ordered red chili for later and can't wait to get. Thanks for the chili, that's why I ordered more!”

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Posted 5 months ago

The Hatch Chile Store is rated 4.7 based on 12,012 reviews