The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,012 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,012 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 7th January 2025

1725

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“it was great medium was meaty”

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Posted 4 months ago

“Very good quality, freshness. I stuffed four of the larger ones, roasted the rest, used for Hatch crab cakes, a tomatillo Hatch salsa, and froze the rest.”

The Hatch Chile Store 5 star review on 19th August 2024

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Posted 4 months ago

“Very responsive and helpful”

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Posted 4 months ago

“Wonderful fresh produce and great customer service!”

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Posted 4 months ago

“I have used your chilies in the past and as long as we are both still around, I will continue to do so. Your product is the best!”

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Posted 4 months ago

“We love your tamales and queso. We ventured out of our norm and added pumpkin to this order and we are pleasantly surprised at how good they are. Thank you for great quality and great service. Sincerely, The Holencik family”

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Posted 4 months ago

“I was so excited to see that I could order Hatch Chile and have them shipped to me fresh. I placed my order and the next afternoon my UPS man delivered my chiles. He commented on how wonderful his truck smelled all day. Thank you Hatch Chile Store. CORY PROUGH”

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Posted 4 months ago

“Great service and product. Arrived sooner than expected and the chilllis were fantastic.”

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Posted 4 months ago

“Chiles we’re still firm When they arrived and are very tasty. Now I am waiting for the Red. Thank you!”

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Posted 4 months ago

“Everything about The Hatch Chile Store has been great! I have absolutely no complaints and will only be using The Hatch Chile Store to purchase all of my chiles in the future. Thank you for your superb customer service!”

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Posted 4 months ago

“Customer service is amazing!. Shipper destroyed 50 lbs worth of green chilis. Discarded 25 lbs and delivered 25 lbs worth of rotting smashed mess! Hatch Chili Store already knew about the problem with shipping and assured me they would replace entire shipment. 4 days later 50 lbs arrived in great shape and with awesome flavor. This relocated Arizona native is in heaven! Will definitely order again next year!”

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Posted 4 months ago

“The is nothing like fresh hatch chilies to brighten you day, zing your palate, delight your meals in every way! Chilies arrived perfectly fresh and ready to prepare for all our favorite Chile dishes. When we had an issue with a late delivery due to a weather event, Preston provided excellent and responsive customer service. We are happy customers! Thinking about ordering? Just do it! You will ge glad you did. Thanks Hatch Chile Store, you made this east coast family very happy!”

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Posted 4 months ago

“Outstanding product provided by a high integrity store.”

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Posted 4 months ago

“After some issues that have been resolved, I received my order. The food is excellent and so easy to prepare. It was worth the wait.”

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Posted 5 months ago

“Back during the plague of 2020-23 we had a crate of fresh chiles to South Carolina. They got hit by heat and pandemic delays and rotted. I didn't care but they sent me a full replacement the next week. Extraordinary.”

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Posted 5 months ago

“I was very disappointed with my order. The green chile tortillas were broken up and I couldn't use all of them. My red chile tortillas tasted great but quite a few had slices in them which stopped me from making my enchiladas. I would appreciate a new order,not sure if it was the shipping on handler. Thank you Bob Craig”

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Posted 5 months ago

“High quality chiles, every year, sorted at multiple heat levels that are accurate. Shipped fresh, always arrive in great shape. The company is responsive to queries and requests, and is such a pleasure to work with. I miss living where I can get these chiles locally; The Hatch Chile store is the next best thing. I've been a happy customer for years; I Highly recommend ordering from them!”

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Posted 5 months ago

“I ordered my chile a couple of weeks ago, I live in Northeast Florida there was a delay in the delivery, and my chile arrived spoiled, I emailed Customer Service and told them what happened, they resent my order it arrived in 2 days in perfect condition, Thank you Hatch Chile Store.”

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Posted 5 months ago

“This is now a staple in our house. Green chile is amazing!”

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Posted 5 months ago

“It takes a week to get it, by then it's no good.....shipping is horrible, to say the least!”

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Posted 5 months ago

The Hatch Chile Store is rated 4.7 based on 12,012 reviews