The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.70

4.7 Rating 11,844 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,844 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have never had any issue with Hatch Chile Store, with the exception of receiving frozen my chiles (5# medium and 5# hot) above room temperature and unsafe to eat after sittinf in an environment inconsistent with frozen goods. I wish you would put "FROZEN PRODUCE" clearly seen by the shipper so maybe someone would help expedite them a little. However, you made good on your promise and sent another box of them and I got yhem still a little cool, so I put them in the freezer. I really love your product. Even with higher shipping rates ti insure a two or three day delivery to my address, I would gladly pay for them, they are just that goood. My interaction with your family has been positive.”

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Posted 3 months ago

“Quality chile always. Fresh, good sized, with no rot or spoilage. The chile heat level is “hot”. It is always constant. If you love fresh New Mexico green chile, ( & don’t live close enough to pick it up yourself) this is the family to buy it from.”

The Hatch Chile Store 5 star review on 1st August 2024

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Posted 3 months ago

“Chile was very good this year very impressive Last year was not good but you guys made up for it there year around thank you I also ordered the red salta”

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Posted 3 months ago

“My order had to be placed 3 times. The first sas the initial order, which never came, because UPS said it had been ruined and destroyed; and Hatch chile was notified. I called and UPS had not notified Hatch Chile, but they sent the order to me again. The second order came completely thawed, and we were afraid to refreeze it, and we couldn't possibly eat it all right away. The third time we ordered the products with 1 day air delivery, $25+ dollars more on top of the $147 already paid. That order came today. The ice was melted, but the products were still frozen... no problem. The customer service guy was very polite through it all.”

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Posted 3 months ago

“The best chile. We order fresh chile every year.”

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Posted 3 months ago

“I think you are a five out of five! Very happy with my yearly delivery of Hatch which I freeze and enjoy all year.”

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Posted 3 months ago

“I order Hatch Chiles every year, they come fresh, spicy and I love that they remind you every year that it's Hatch Chili season! Shipped out fresh, large beautiful chiles with the best flavor of all chiles.”

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Posted 3 months ago

“I just love the way Hatch NM, Chile taste by it sef or mixed with other dishes. There is a distinct flavor, unmatchable by any other chilies.”

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Posted 3 months ago

“Made a green chili pozole, used moderately hot hatch chili, it was awesome, and my wife was able to eat it as well.”

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Posted 3 months ago

“Good communication and product was fresh and what I expected”

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Posted 3 months ago

“Arrived quickly and was fresh. No defective chilies!”

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Posted 3 months ago

“Have been ordering from Hatch Chile for years, and this summer's batch is the best yet!”

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Posted 3 months ago

“This is the second time we have ordered green chile's from this store. We love the chilies. This order was placed before we went on vacation and we requested they be delivered arond the 23 of July after we returned. We got an email saying they had received our request.The day before we left for vacation we noticed the box on the front porch. We left the 14th and the chilies arrived on the 13th. We feel lucky that we were still at home. It could have been very messy.”

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Posted 3 months ago

“Good as expected.”

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Posted 3 months ago

“I have tried other companies and found out the hard way, The Hatch Chile Store simply offers the very best product. My order is always correct and completely frozen.”

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Posted 3 months ago

“Horrible experience spent over 75 dollars ordering hatch products and both times the chilies arrived they was thawed out and spoiled . Definitely would not recommend ordering any products from hatch chilies .”

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Posted 3 months ago

“Awesome Chile like always”

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Posted 3 months ago

“Chilis are tough and stringy, difficult to eat, breading is mediocre, there is some cheese but certainly not stuffed. Too much money for a mediocre product. You won’t get anymore of my business”

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Posted 3 months ago

“Delivered completely frozen. Defrosted my first batch for use in a slow cooked pulled pork recipe. Delicious!! Medium heat just right for me. Using in just about everything and especially breakfast eggs.”

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Posted 3 months ago

“My order was delivered on time, and the chiles were in excellent condition.”

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Posted 3 months ago

The Hatch Chile Store is rated 4.7 based on 11,844 reviews