The Home Lighting Centre Reviews

Name: The Home Lighting Centre
Rating: 3.81

3.8 Rating 520 Reviews

67 %

of reviewers recommend The Home Lighting Centre

Company Reviews

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Metrics

3.8

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed with the service. Products were advertised at a given reduced price online and the order was placed, invoice issued and money taken under the expectation of the products arriving the next day. Then 8 days later we chased up on the order as it had not been delivered only to be advised that they were listed at the incorrect price online and we will not be receiving the lights due to the error made by The Home Lighting Centre. As an individual providing a service to a third party I have been extremely let down and as such will not be using this company again.”

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Posted 5 years ago

“Brilliant fast service. Very well packaged. Can recommend.”

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Posted 5 years ago

“Excellent choice of lovely lamps, good value too.”

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Posted 5 years ago

“We are STILL awaiting delivery of this light so at the moment I’m not very happy as it has now been 7 days since I placed the order, but, NOBOBY has even bothered to contact me to inform me what is happening with my order, I have had to call myself and, I still DO NOT have any idea when the light may arrive, which has been already paid for. Very disappointed”

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Posted 5 years ago

“Over priced and useless!!! They are great at taking payment for things that are not in stock and waiting 2 days after estimated delivery date to tell you they have only just started to process your order!!! If my order ain’t here by Monday as promised I will be demanding a full refund.”

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Posted 5 years ago

“ordered and paid for over a week ago. at the time of ordering I was advised (online) I would receive the item in 3-4 working days. so far no items have been received , the only contact from the company was when I contacted them to ask where my good were and was advised they have been ordered from their providers . . . not happy at all!!!! items ordered and paid for , not yet received and no courtesy contact from the company!”

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Posted 5 years ago

“Products are good selection and quality. On line ordering easy but delivery didnt happen as committed, and after writing to THLC asking where products were I never received a response so finally had to call them to find out they would be at least another week. This made scheduling the electrician impossible knocking back everything over 4 weeks due to poor comms.”

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Posted 5 years ago

“Website reports "in-stock". Order is accepted, payment is taken and then we are informed "items were never in stock" and needed to be ordered from manufacturer who can't provide it for weeks-disingenuous!”

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Posted 5 years ago

“Product arrived, but has now developed a fault and is under warranty. No response from THLC and don’t expect they will honour the warranty.”

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Posted 5 years ago

“Beautiful lights, great price. Excellent service. Will buy again”

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Posted 5 years ago

“This is a review for items that have still not arrived.”

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Posted 5 years ago

“Prompt delivery, item as shown. Easy fitting instructions (although not up yet) Great choice 👍”

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Posted 5 years ago

“Item is not like the picture and been completely ignored trying to get a refund. Still no reply or refund. Would not use again.”

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Posted 5 years ago

“Have not received light yet”

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Posted 5 years ago

“Excellent light for money and so quick delivery highly satisfied”

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Posted 5 years ago

“Delay with product, informed by E mail given new delivery date, product arrived as promised. Pleased with product ( wall light) .”

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Posted 5 years ago

“Slow delivery. Although the website said that the item was in stock and despatch was normally within 24 hours, my order had not been despatched after 7 days. I telephoned and they said the order would be despatched that day for delivery the following day, and it was. Shouldn't have been the delay.”

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Posted 5 years ago

“excellent service quick delivery. The spotlights are much better than expected i absolutely love them. i highly recommend buying from the lighting centre.”

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Posted 5 years ago

“I’ve not received the product yet!!!”

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Posted 5 years ago

“Our order was delivered just when it was expected, in Good order”

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Posted 5 years ago

The Home Lighting Centre is rated 3.8 based on 520 reviews