The Home Lighting Centre Reviews

Name: The Home Lighting Centre
Rating: 3.81

3.8 Rating 520 Reviews

67 %

of reviewers recommend The Home Lighting Centre

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Metrics

3.8

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Anonymous

Anonymous // 01/01/2019

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“The service was very good. The goods arrived undamaged. Postage was free.”

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Posted 5 years ago

“Still waiting on my purchase from 8 days ago. I had to get in touch with them to find out what was happening twice! Disappointed.”

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Posted 5 years ago

“I have been sent this link asking for a review and I haven't even received my order I have emailed company and rung them for a delivery date and they said it would be here today 14th October 2019 I am really concerned as my order is over £150 HAS ANYONE ELSE BEEN IN THIS SITUATION AS I HAVE NO RESPONSE”

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Posted 5 years ago

“Well packed so items could not move about. Delivery was well within the time scale. Totally happy with the items. Brilliant service. Will definitely return for anymore lighting needs”

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Posted 5 years ago

“So far disappointed. Placed an order on the 3rd for items shown as in stock. Told on the 9th by email that order could not be fulfilled and proposed an alternative at midday. It's now close of play on the 10th and I haven't heard a thing.”

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Posted 5 years ago

“Good selection of lighting we were looking for a particular light which we found and although it was not the lowest price they had stock when others did not”

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Posted 5 years ago

“Item showed in stock online. Purchased. Email the following day to say the light is out of stock and none available from manufacture until January (3 months). Refund processed quickly, as requested. However, lights still showing as in stock on your website - needs updating.”

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Posted 5 years ago

“Ordered light fittings over a week ago. No communication on when they are likely to arrive”

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Posted 5 years ago

“awfull, bought floor lamps from them. Which were not cheap, to begin with. Box had been opened before so not as new. Bulbs would not fit in lamps tried 3 different suppliers of bulbs, so unless you can source bulbs as they do avoid. Sent lamps back at cost of £22 no mention of refunding postage, they simply stated lamps work fine, so nothing wrong with them = no refund for the postage. Maybe lights are not something you should buy online.”

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Posted 5 years ago

“Scammers. I made a purchase online, the payment went through, and instead of an email confirming the order I received and email telling me I had not completed the purchase. The money had been debited from my account, so I expected a quick phone call to clear it up, instead the insisted the payment had failed even though I can see it on my mobile banking statement. So, I have paid for lights that will never arrive. Scammers.”

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Posted 5 years ago

“Ordered Wednesday 17th Not heard since ? Just had to ring to check order Hopefully should get a resolution”

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Posted 5 years ago

“Brilliant service very fast delivery”

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Posted 5 years ago

“Absolutely gorgeous. Have had so many compliments”

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Posted 5 years ago

“Very good service. Faster delivery. although we didn't keep the light (once we got them they were to small) there was no problem returning them.”

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Posted 5 years ago

“On the website the item was showing as in stock, the website accepted my order and my card was debited. I was subsequently contacted and advised that despite this the item would not be available for two months. What a waste of my time, I will not attempt to make further purchases from this company.”

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Posted 5 years ago

“Excellent - deliver on time. I wouldn't hesitate to purchase again from the Home Lighting Centre”

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Posted 5 years ago

“The product seems to be good the delivery was slow and not much tracking information”

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Posted 5 years ago

“Goods damaged on arrival trying to resolve the problem”

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Posted 5 years ago

“Brilliant first class sales very polite”

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Posted 5 years ago

“Prompt delivery and lovely quality product however was too small so returned the product but will definitely use The Home Lighting Centre again in the future”

Helpful Report

Posted 5 years ago

The Home Lighting Centre is rated 3.8 based on 520 reviews