The Home Lighting Centre Reviews

Name: The Home Lighting Centre
Rating: 3.81

3.8 Rating 520 Reviews

67 %

of reviewers recommend The Home Lighting Centre

Company Reviews

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Metrics

3.8

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Anonymous

Anonymous // 01/01/2019

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“Lovely lights. Arrived on time & well packed. Thank you”

Helpful Report

Posted 5 years ago

“The purchase process was quite easy and seller was easy to communicate with. The delivery took longer than anticipated and I have severe reservations about the choice of the delivery agency 'dpd' who are not easy to communicate with”

Helpful Report

Posted 5 years ago

“Easy to contact by telephone or email with friendly and polite advisers. However, the delivery time I was given was optimistic (3-4 working days) and even when I was given a specific day, my purchase was actually delivered the following day. I had no communication from the couriers regarding the time of delivery and I was informed by the Home Lighting Centre (when I phoned them) that it had been delivered to a neighbour. However when I arrived home it had been left in our porch which wasn't a problem but not what I had been advised. (At this stage I think the Home Lighting Centre may just have been using the information given to them (incorrect) by the couriers.)”

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Posted 5 years ago

“Ordered the lights after seeing them in The Range, they were much cheaper from THLC! Ordering was easy and delivery exactly when they said it would be. I would recommend THLC and would definitely use them again.”

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Posted 5 years ago

“The lady I spoke to, Beverley was lovely and very helpful, however the product said 'in stock' they took my payment, I did receive the refund quickly but only because I rang up to see what was going on with my order. Also I checked since and the product still says 'in stock' even though they cannot get this product any more. You need to keep your website updated at all times to avoid upsetting customers”

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Posted 5 years ago

“Ordered three 6 inch pleated cream shades , arrived promptly, well packaged , good communication from vendor .”

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Posted 5 years ago

“Your product is great but unfortunately DPD your chosen courier lets you down. We had no end of trouble getting this lamp delivered to us & it resulted in a very ugly scene with the company.”

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Posted 5 years ago

“Easy ordering. Information given at each step. Prompt delivery by Dpm”

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Posted 5 years ago

“My review is not very favourable at the moment as I am still waiting on receipt of my order. They have until tomorrow, then they are outwith the maximum delivery period stated. As yet no delivery update received.”

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Posted 5 years ago

“Ordered light on the 18th Aug still not dispatched”

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Posted 5 years ago

“Fast and efficient service. Love my new lighting.”

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Posted 5 years ago

“Still waiting for an order I placed 8 days ago. Don't believe the delivery dates shown on the website”

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Posted 5 years ago

“My friends and I spent 2 nights and found the stay was excellent, very memorable in a clean and comfortable room. The view which faced the beach is amazing. The food was generous as well.”

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Posted 5 years ago

“Found exactly what we were looking for at a really good price. Delivery was quick too. Really pleased with our lights and the service we received.”

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Posted 5 years ago

“Good web site, prompt service. Haven't put the lights up yet so can't comment on quality, but appears to be good for the price.”

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Posted 5 years ago

“As described.”

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Posted 5 years ago

“Lights arrived today and very pleased with them. Only improvement would be faster delivery (7 calendar days from order to delivery seems unnecessarily slow in today’s online world).”

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Posted 5 years ago

“I found it difficult to access the company website to find information relating to returns. When I telephoned I understood I would receive labels to attach to the return. However it was just an instruction I contacted by telephone and email”

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Posted 5 years ago

“I Order wrongs item. Next day I called . they cancelled and refunds full amount. Thanks”

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Posted 5 years ago

“I recently ordered a chrome pendant ceiling light. It’s as lovely as it looks online. The delivery was prompt and the price of the product was reasonable. I’m very happy with my purchase.”

Helpful Report

Posted 5 years ago

The Home Lighting Centre is rated 3.8 based on 520 reviews