The Home Lighting Centre Reviews

Name: The Home Lighting Centre
Rating: 3.81

3.8 Rating 520 Reviews

67 %

of reviewers recommend The Home Lighting Centre

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Metrics

3.8

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible they don’t look like the picture every disappointing”

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Posted 5 years ago

“We haven't received it yet !!!! Nothing to say that it has been dispatched.”

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Posted 5 years ago

“Lovely little lamp shade 😊 Very good prices and fast delivery, also a very good range of products 😊😊”

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Posted 5 years ago

“You advertised a light in stock which you didn’t, took the money from my credit card when you knew the supplier never had one and then took a week to refund my credit card”

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Posted 5 years ago

“Nice choice of bulbs. I found exactly what I was looking for and the two bulbs arrived quickly, very carefully packed and in perfect condition. Even with a delivery charge, it was better value than the big alternatives.”

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Posted 5 years ago

“Bought online at a very competitive price. Delivered quickly, item as described and well packaged. It looks good in the new kitchen. Which is so satisfying if not a relief. Thanks”

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Posted 5 years ago

“The service was acceptable. We waited four days for delivery, with no word of progress. Apart from that, everything was fine.”

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Posted 5 years ago

“Great service, I was a little worried ordering online and not seeing the lights first but I needn’t have been. 3 new lights delivered, well packed and good quality. They look beautiful thank you thlc”

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Posted 5 years ago

“The light fitting was lovely as expected and arrived quickly. The free delivery was an added bonus particularly since we live in the Scottish Highlands. Packaging was excellent too.”

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Posted 5 years ago

“I cannot comment on the products as a week on I’m still waiting for the lights to arrive.”

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Posted 5 years ago

“Lights ordered 20 March still no delivery 29 March after being told delivery today. Waited all day no response.”

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Posted 5 years ago

“Excellent service, beautiful lights. Many thanks”

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Posted 5 years ago

“The product is robust & well designed. Unfortunately it wasn't in the finish we had ordered, and despite masses of packaging a small part was bent - presumably in transit. Fortunately we are able to live with the incorrect finish, and have managed to straighten out the bent holder with a pair of pliers. Overall we are very pleased with the end result”

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Posted 5 years ago

“Shade arrived well packaged to avoid any damage”

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Posted 5 years ago

“ordered over a week ago product has not arrived. Emails not returned to chase for an update. no idea where my product is?????”

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Posted 5 years ago

“No complaints about the customer service but extremely disappointed that my order had been discontinued. Now awaiting a full refund.”

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Posted 5 years ago

“Just what we were hoping for and it arrived very promptly and well packaged.”

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Posted 5 years ago

“No quibble with replacing faulty light Fast service and very helpful”

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Posted 5 years ago

“Good quick service,No bulbs with the light when it arrived,sent an e.mail and it was sorted straight away.”

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Posted 5 years ago

“My 1 Star is based on a poor goods return policy Box came with some damage & goods not well packed. Luckily they were not damaged. I enquired on how to return the items as the shades were not suitable. They responded requesting me to pay for recoded delivery postage using the same damaged box the goods arrived in. I quote” if box! or goods damaged on receipt of returns. Goods may not be refunded. “ This an unacceptable return policy in this time of internet shopping From my experience return labels are usually included. Very disappointed . I am an honest customer and feel I have not been treated well . It would be nice if customer care rang & spoke to me regards returns . I would prefer to use a study box”

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Posted 5 years ago

The Home Lighting Centre is rated 3.8 based on 520 reviews