The Hut Reviews

Name: The Hut
Address: Meridian House, Gadbrook Park, Gadbrook Way, Rudheath, Northwich, Cheshire
Rating: 1.67

1.7 Rating 48 Reviews

17 %

of reviewers recommend The Hut

Company Reviews

Questions

Phone:

0844 243 9090

Location:

Meridian House, Gadbrook Park, Gadbrook Way, Rudheath, Northwich
Cheshire
CW9 7RA

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The Hut 1 star review on 4th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Is there a minus 5 review? Misleading advertising for discounts and free delivery they do not offer. Codes that don’t work even though you fit the criteria to get the discount and they do not care in the slightest. Poor service, support and problem resolution. Not wasting my time.”

Helpful Report

Posted 4 years ago

“Con artists! I was looking for a specific boss t shirt. I had accidentally put mine in the dryer and it had shrunk, so was looking to replace it! I got in touch with them via online chat. I asked if they had a "boss 50333808 tiburt 33 t-shirt in black" in stock? I asked first to save the hassle of getting the wrong one and having to mess about returning it and lose money on postage since it would be my fault.... So the agent provided a link to a t-shirt on their website. Having complete confidence that they provided me the shirt I had asked for, I bought the t-shirt they provided in the link! The t-shirt arrived. It was the wrong one! It looked similar, it was black, but the material and cut were totally different. Checked the tag and found it wasn't the t-shirt I asked for! So back on online chat again and asked how to return the item, explaining what had happened. They sent me an email with a return slip expecting me to pay for the return postage out my pocket!! Unbelievable!! This time I phoned and they agreed to pay for return postage as they agreed this was their fault. So in total I paid £28.99. They got it back and I got a refund for £25. The £3.99 postage they kept! So basically all I got from this company is false information conning me into buying something I didn't want. Even though I asked them before buying it if it was the correct shirt I was looking for. Then when I returned it they didn't even give me a full refund!! I'm £4 out of pocket because they lied to me saying they had something in stock, which they hadn't! So a load of hassle, £4 down and didnt even get the shirt I wanted. Suffice to say I'll be letting everyone know not to use your company on the many social networks I'm on.....”

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Posted 5 years ago

“Very happy with the efficiency of transaction and service. I purchased new gh d straighteners for the wife. Fully recommended, will be using this company again.”

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Posted 6 years ago

“Speedy delivery, product was as described and worked well.”

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Posted 7 years ago

“full refund given when i ordered wrong size”

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Posted 7 years ago

“Great prices and excellent range of choice.”

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Posted 7 years ago

“Excellent on-line clothing store. Good range and fast efficient delivery. Range of goods is constantly updated.”

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Posted 7 years ago

“I came across this company by accident. My experience is really good so far. They have some excellent discounts and unlike some online retailers their communication about the status of your order is good too.”

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Posted 9 years ago

The Hut is rated 1.7 based on 48 reviews