“I needed a new lawn installed quickly - the lawn turf laying co managed to book me in promptly and without fuss. It was a good price and everything went well on the day”
“What a difference a day makes... in 1 day my garden is completely transformed with a new lawn by this company and looks truly fantastic. A very positive experience from start to finish, getting a quote was very simple once we’d measured and the girl who helped us with the booking was very helpful and informative. The turf layers arrived on the date and time we agreed, and really were a lovely pair of chaps, couldn’t do enough to please, gave tips on the layout of our borders and worked their socks off. The turf they’ve laid is the most beautiful grass I’ve ever seen, just looks fantastic. Thank you again for all of your efforts.”
“After getting a good few quotes in we finally pulled the trigger and went with these guys, very pleased we did. Lovely team, hardworking, really know their grass. And the new lawn looks better than I’d even expected.”
“My lawn was laid on 11th Feb. Initially looking from my back door. I felt pleased with the work. Later I discovered patches of turf that looked quite unlike the rest. They were patchy, with splits in places, areas of rotten grass and they were not consistent with the quality of the remaining turves. I contacted the company to inform them that substandard probably old turves had been laid and remedial work was necessary. Their reply was,
‘All our turf is cut fresh to order, let me be clear we do not use old turf. It may be the way the roll sat on the truck during transportation and will recover.Please can we review in 2 weeks, we need to let everything settle.’ The correspondence, including a number of photographs of grass clearly not ‘recovering’ continued for some time until I finally received an email stating that a team would be sent out on 5th Feb, only to receive another shortly after to say that there had been a ‘mistake’ and the team would not now arrive. The final email from the company stated that,
‘I cannot help you any further than continually explaining that all your turf rolls are the same quality, the same soil type and the same grass seed mix. Colour variations sometimes occur temporarily. But the lawn will soon match all over.’ Now five weeks on the difference between the substandard turves and the rest of the lawn remains clear. The company has simply refused to resolve this matter. I know the difference between heathy turf and yellowing turves with splits and dead patches. Had I seen this on the day I would not have paid for the job until it was put right. I would not have accepted the turves.
I would not recommend this company.”
“After getting a good few quotes in we finally pulled the trigger and went with these guys, and I’m so pleased we did. Lovely team, hardworking, really know their stuff. The turfing looks better than I even expected. Thanks again guys.”
“Thank you to the lawn turf layers for giving us a new lawn. The final results look awesome! I really appreciated how responsive Emma was. She always communicated when needed. They finished the job on the agreed time with no issues. They even lend a helping hand when the paving person needed help moving his materials, it wasnt their responsibility but they were more than happy to work with him. They were always professional and I would recommend to anyone requiring a new lawn, couldn’t be happier with the outcome.”
