“Totally incompetent. Their representative demanded that the reason for requiring additional financial data, despite having proved an income of far greater then the ceiling required, and stating it was the Agent’s prerequisite when in fact it was Letting Hub’s mandate. This caused undue angst and required the Agent to step in. Don’t know what commission you get but maybe you should use more of your prfit to train your people better!”
“My application to act a guarantor was dealt with efficiently and quickly with clear communication throughout.
The company acted very professionally throughout the process.
I would highly recommend them.”
“Working for an estate agency we require constant communication with Lettings Hub. I can't be more grateful to Abbi Wells, as she is outstanding with her knowledge and ability to provide a clear understanding if something is out place. Thank you so so much Abbi.”
“Very happy with Samantha Parker, very friendly, professional and easy to speak with. We have just started to use The Lettings Hub, the referencing process ran very smooth and was quick, would recommend.”
“Today i asked Stephanie for help as i had been having problems for 3 days trying to fill out this form and everytime i filled and signed it went back to the start.....
So Stephanie came to the rescue very helpful and patient solved the problem in seconds....
NO OTHER WORDS TO EXPRESS MY GRATITUDE
Thank you again STEPHANIE Barry Betts”
“Samantha Parker from The lettings Hub gets 5/5 for customer service!! She held my hand and helped me switch energy suppliers when I was just hitting a dead end and encountering problems. She followed up with me for over a month until my issue was sorted. Thanks Sam!!”
“Briar Farrell (line manager Monique) was most helpful, informative and friendly today when I rang to set up our first tenants insurance. The company are very lucky to have someone like Briar on their team and I really wanted to pass on how happy I was with the service I received today.”
“Just been assisted by Briar with regards to my contents insurance. She was really friendly, helpfull, patient and knowledgeable - as I had 101 questions to ask highly recommend. Thank for your help.”
“Very easy to set up. Eddie was lovely and super helpful, made it easy and simple to get started. He was also very friendly and took his time going over all of the finer details. Didn’t feel rushed at any point. Thank you Eddie :)”
