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The Lighter Shop Reviews

4.8 Rating 1,175 Reviews
95 %
of reviewers recommend The Lighter Shop
Company Reviews Questions Metrics
4.8
Based on 1,175 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Read The Lighter Shop Reviews
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Phone:

01625 860 718

Email:

contact@thelightershop.co.uk

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Allex Voyias
Verified Buyer
“Excellent product & prompt delivery - thanks”
Helpful Report
Posted 11 years ago
Laszlo Bencze
Verified Buyer
“I bought a Zippo candle lighter. It's a great product, found cheapest at The Lighter Shop. Delivery was fairly quick too.”
Helpful Report
Posted 11 years ago
John Redmond
Verified Buyer
“Hi, can't really give a review as the lighter is a present that I haven't given yet. However ordering was easy and delivery was prompt. Thanks John Redmond”
Helpful Report
Posted 11 years ago
Tracey Pennick
Verified Buyer
“Very pleased with my purchase great engraving service very reasonably priced and prompt delivery all in all great service”
Helpful Report
Posted 11 years ago
Suzanne Condon
Verified Buyer
“Excellent product and very quick delivery”
Helpful Report
Posted 11 years ago
Carmel Caulfield
Verified Buyer
“My husband collects Zippo Lighters. He loves vintage lighters, he is also delighted to get the latest style. I buy him lighters for his Birthday, Christmas and Wedding Anniversary. I live in Dublin and always order on line from THE LIGHTER SHOP.. I get delivery within a few days, and the lighters always arrive in perfect condition. Lately I am getting an inscription on them which he is delighted with. I genuinely would only order from THE LIGHTER SHOP. Carmel.”
Helpful Report
Posted 11 years ago
Rina Ridout
Verified Buyer
“Excellent service and product outstanding”
Helpful Report
Posted 11 years ago
George Phillpott
Verified Buyer
“I am a collector of Zippo lighters and am keen to continue. The lighters I purchased were good and the delivery time was excellent. Your packing/postage charge was high for one package. Surely a reduced rate for multi purchase could be offered.”
Helpful Report
Posted 11 years ago
Dear Mr Phillpott, Thank you very much for your review. I'm glad you're happy with the service. I'm sorry to hear that you feel our charge of £1.99 for the 1st class delivery option is high. We do subsidise the postage for customers wherever possible - for example, for a parcel of your size (4 lighters) it does actually cost us more than this to send the lighters (around £4.60 recorded). We also offer the free 3-5 day delivery on all orders whereby we also pay for postage. Although Royal Mail put their prices up each April (hugely ahead of inflation), we have tried to keep the prices for postage as low as possible.
Posted 11 years ago
Daniel Austin
Verified Buyer
“Very impressed, lighter looks great and very quick delivery.”
Helpful Report
Posted 11 years ago
Rhonda Robinson
Verified Buyer
“Very pleased with lighter and engraving , quick promt service and delivery . Just one point , an email to say that my order had been placed and being processed would have been good as no correspondence on this left me feeling a little uneasy .”
Helpful Report
Posted 11 years ago
Jeff Caulfield
Verified Buyer
“I've brought afew items from the lightershop. Including 2 zippo lighters. Some spares for my older lighters. I am very happy with the fast postage, genuine products and thier excellent communication. Will definitely be buying from them again as I collect zippo lighters.”
Helpful Report
Posted 11 years ago
Mandy Toohey
Verified Buyer
“Extremely good service.”
Helpful Report
Posted 11 years ago
Kevin Tolley
Verified Buyer
“The product was delivered quickly and I am quite satisfied with the service”
Helpful Report
Posted 11 years ago
Holly Baker
Verified Buyer
“Brilliant! Very quick delivery and a faultless product. I will definitely be purchasing again!”
Helpful Report
Posted 11 years ago
Alan O'Donoghue
Verified Buyer
“Beautiful product sold by a functional, accessible website and delivered very fast. Very happy and would recommend.”
Helpful Report
Posted 11 years ago
Jeff Caulfield
Verified Buyer
“Very fast delivery. Genuine product. Very happy with The Lighter shop. Have book marked their web page. Definitely use them again. #A1.”
Helpful Report
Posted 11 years ago
Christopher Jackson
Verified Buyer
“Quality service, quality product could not be happier!.”
Helpful Report
Posted 11 years ago
Nick Jones
Verified Buyer
“Fantastic service! Very very helpful and ensured my lighter arrived in time for my wedding gift!”
Helpful Report
Posted 11 years ago
Thanks for the review Nick, I'm glad it reached you in time!
Posted 11 years ago
Anna Ladds
Verified Buyer
“Very smooth transaction and high quality product. I would definitely recommend!”
Helpful Report
Posted 11 years ago
Suzanne Lee
Verified Buyer
“It is a lovely lighter and my father in law lovely it thank you”
Helpful Report
Posted 11 years ago
The Lighter Shop is rated 4.8 based on 1,175 reviews
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