The London Tile Co. Reviews

Name: The London Tile Co.
Rating: 4.51

4.5 Rating 249 Reviews

87 %

of reviewers recommend The London Tile Co.

Company Reviews

Questions

Metrics

4.5

Based on 249 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0333 320 80 48

Email:

enquiries@londontile.co.uk

Location:

Hollybush Lane, Ash Vale,
GU11 2PX

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The London Tile Co. 5 star review on 16th February 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“prompt delivery and samples were very good. Will purchase”

Helpful Report

Posted 9 years ago

Glad to hear you are happy with your samples, don't forget you can email us at reviews@londontile.co.uk for 5% off your order

Posted 9 years ago

“Pity there was not an "excellent" choice as I have been most impressed with the service and the product. Ordered samples which arrived the very next day. Called the company with questions about grouting and cleaning - my queries were dealt with efficiently. Ordered the tiles which arrived promptly. The tiles are now installed and are well admired by everyone who has seen them. Pity I can't send you a photo as they look amazing! Will use this company again and would have no hesitation in recommending it to others. Thanks LTC!”

Helpful Report

Posted 9 years ago

Thank you for this feedback, we're so glad we could with your tiles. We'd love to see pictures, send them to us at reviews@londontile.co.uk - and we'll send you a 5% discount code to use on your next order.

Posted 9 years ago

“Great service and even better tiles I love them.”

Helpful Report

Posted 9 years ago

Glad to hear you are happy with the service and the tiles, we'd love to see a picture! Email us at reviews@londontile.co.uk - and we'll send you a discount code to use on your next order

Posted 9 years ago

“ordered a few samples but they came promptly and expertly wrapped. A very good service”

Helpful Report

Posted 9 years ago

Thanks for leaving a review, email us at reviews@londontile.co.uk for a 5% discount code to use on your next order

Posted 9 years ago

“The sample tile was broken”

Helpful Report

Posted 9 years ago

We're sorry to hear your sample tile was damaged in transit, give us a call on 0333 320 8048 and we'll refund or replace this for you.

Posted 9 years ago

“Ordered and paid online for tiles. After few hours I have been called by some person from The London Tile Co. who said that they don't have these tiles. Totally disappointed.”

Helpful Report

Posted 9 years ago

We're really sorry that the tiles you ordered were out of stock, unfortunately our system was showing that we had these tiles and we are looking into why this has happened. If you would like to place another order for some different tiles, please email us for a 5% discount code to use on your new order. Once again, we apologise for any inconvenience this may have caused.

Posted 9 years ago

“I only ordered a few samples but they came promptly and expertly wrapped. A very good service.”

Helpful Report

Posted 9 years ago

Glad to hear your samples arrived safely and you are happy with the service, please email us at reviews@londontile.co.uk for a discount code to use on your next order

Posted 9 years ago

“Excellent service - good prices and prompt delivery”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave a review, we're glad you were happy with the service. If you'd like a 5% discount on your next order send us an email to reviews@londontile.co.uk and we'll send you a voucher code

Posted 9 years ago

“Ordered 3 samples arrived the next morning, excellent!,the little note inside asking to contact is a nice touch, it feel like I wouldn't be bothering them if I was to call for advise. if the rest of their service is as good you would defiantly use them! I am stilly tying to decide what colour ???? Th”

Helpful Report

Posted 9 years ago

Good luck deciding - let us know if you need any help! Pop us an email to reviews@londontile.co.uk for a 5% discount code to use on your next order

Posted 9 years ago

The London Tile Co. is rated 4.5 based on 249 reviews