“I have sold my old house and purchased my new one with Personal Agent Stoneleigh office. The transactions were not very straightforward, but Cat, Paul and Andrew have been professional, pro active and helpful throughout. The Solicitors on either side of the chain were not great but thanks to constant chasing by the Personal Agent the exchange has happened this side of Christmas. I am very pleased! Thank you for the outstanding service!”
“We have just sold our property through the Personal Agent.
It was not the most straightforward sale but the advice we were offered from initial valuation through to completion was both helpful and reassuring.
We dealt with Rupert, Tom and Sarah who were all professional but also friendly and easy to speak to. I have to add that when calling the office the phone was always answered immediately by a courteous and helpful member of the staff.
All in all we were very impressed by the Personal Agent and the service they offered.”
“Cat was amazing - she really went the extra mile - quite frankly my sellers solicitors were rubbish and she did more legwork than them and was the one keeping me up to date and pushing the sale along - I don't know what I would have done without her!!!!”
“We had a very good experience with Personal Agents. We dealt with Charlotte and Sarah in Sales who are very professional and approachable. They replied and acknowledged to all our enquiries in timely manner.Ther mortgage advisor was very helpful in getting the loan we needed. Mike and Vicky found the best available mortgage to suit our circumstances.”
“Joe was great, he has been so helpful throughout the whole process. He has always kept me informed - and I know I can be very demanding but he has communicated before I had even asked him. James has been an estate agent for over 10 years and says how highly he regarded Joe. Thanks for everything. Amy and James xx”
“A very professional friendly and efficient service. Kept fully updated at all stages and given very good advice resulting in a successful sale. Highly recommended.”
“Dear Charlotte
I'd like to let you know we have now had an offer on a property accepted in another area. Thank you for your help, patience and professionalism in our search, we were very near to deciding on two of the properties we saw with you, particularly the bungalow but decided it was a little too small in the end. I think the personal agent website and photographs are excellent, one of the best I've come across.
Please also thank your colleagues who were also very helpful. I will certainly recommend the personal agent.
With best wishes
Doreen”
“The agents were dedicated and proactive to get our house sold . They were friendly, efficient and 'on the ball' on the phone. I would employ them again and recommend them as house agents. Special thanks to Sue Boardman. A Seaton”
“We were happy with the way The Personal Agent marketed our home. We were kept informed about all viewings and their outcomes always. Chris, Sophie and Daniel were always helpful and courteous. The Personal Agent made selling our home easy and stress free. I would highly recommend them.”
“Sophie was efficient and professional when arranging and conducting the viewing of the property.
Her, and the rest of the Ewell team dealt with the offer process very well and, once the offer had been agreed, we felt in safe hands right the way through to completion.
The Personal Agent know what they are doing, communicated with all parties very well and I would not hesitate in recommending their sales team.”
“In a challenging environment they persevered and sold my house through not losing their nerve and constant follow up with the buyers agents. My thanks go to Charlotte, Sue and Rupert of Epsom.”
