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The Personal Agent Reviews

4.8 Rating 212 Reviews
97 %
of reviewers recommend The Personal Agent
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01372 745850

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We eventually bought through Personal Agent Stoneleigh and for a while it seemed we spent every Saturday morning being shown round houses by Paul! Personable, effective and professional service. They know their market and use their experience to see a transaction through effectively. All of their staff give the impression they know what they're doing. I would certainly consider selling a property through Personal Agent.
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Posted 8 years ago
Thank you for your lovely review. We understand that it sometimes takes a bit longer to find your new home and we were so happy to be able to help you find yours!
Posted 8 years ago
The team are friendly and professional, would definitely recommend
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Posted 8 years ago
Thank you for your review, we are so happy that we could help.
Posted 8 years ago
I have used the personal agent for Years to find tenants for my property, Their approach has always been professional, and considerate. They have always managed to find tenants for my property. Other family members also use the same agents to rent out properties.
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Posted 8 years ago
We have been more than happy to help you over the years, thank you for using us and we are pleased that you are happy with the service you have received.
Posted 8 years ago
Extremely helpful and efficient service. Highly recommended.
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Posted 8 years ago
Thank you for your review, it is always great to hear what our clients think.
Posted 8 years ago
Very efficient service and friendly staff
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Posted 8 years ago
Thank you for your very kind review, we are so pleased that you are happy with the service you received.
Posted 8 years ago
Joe Frost, and his team were very helpful in letting my flat in Epsom and l would certainly use them again in the future.
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Posted 8 years ago
Thank you for your kind review, we were happy to help and would love to work with you in the future too.
Posted 8 years ago
Helpful and professional team.
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Posted 8 years ago
Thank you for your review, we were happy to help you
Posted 8 years ago
Excellent service all round Gary Smith - Epsom
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Posted 8 years ago
Thank you Gary for such a great review. We are so pleased that you were happy with the service received!
Posted 8 years ago
The Lettings team are always professional, friendly and although I'm associated with the The Personal Agent I used them to let a family member house and the process was quick easy and not at all stressful.
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Posted 8 years ago
Thank you for your kind review, we are pleased that we could make the process quick and easy for you!
Posted 8 years ago
Great friendly team . Lily is a star . The vetting of tenants is good. However an automatic rent guarantee scheme needs to be in place.
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Posted 8 years ago
Thank you for your review, it is always great to hear when a member of our team shines! And thank you for your recommendation.
Posted 8 years ago
The service was excellent especially from Joe Frost and Cheryl Burn who looked after me personally . They were highly professional and rented my property very quickly and kept me informed every step of the way. I will certainly be using them again.
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Posted 8 years ago
That's great to hear, thank you! We strive to provide a professional yet personal service. We look forward to working with you in the future!
Posted 8 years ago
i would like to say a big thankyou to paul davis for the professional way he has looked after us, he took all the pressure off our shoulders and made us feel at ease during the sale of our house, would highly recomend personal agent.
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Posted 8 years ago
Paul was happy to help, we are so pleased that we could take the stress out of your selling process
Posted 8 years ago
The 1st potential tenant that walked through the door to view wanted to rent my flat... extremely well vetted and great tenants.. I would definitely use Cheryl and her team again in the future.. Jacqui
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Posted 8 years ago
Hello Jacqui, thank you for your lovely review. We are so pleased that you are happy with your new tenant.
Posted 8 years ago
Chris Shaw and his team at the West Ewell branch of Personal Agent were awesome. My place was available in the market on 26th August 2016. Chris Shaw told me on that day that my place will be sold in two weeks. Sophie and Emma were brilliant. They were always very pleasant, professional and helpful. Chris Shaw's pricing must have been accurate as there were eight viewings in 10 days. On the tenth day, Emma, my hero, sold my place. Chris Titchener was always prompt and consistent. He facilitated to move the process so quickly and it was completed on the 28th October. Need I say any more? They are awesome. Thank you guys.
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Posted 8 years ago
Thank you for your kind words, we were very happy to help you with your sale. Emma was so pleased to be called your hero that she is off out to buy herself a cape now
Posted 8 years ago
The personal agent have been absolutely fantastic. The road to buying our flat has had more downs than ups and has been far from straight forward. However none of the team gave up on us and have fought tooth and nail to get us to completion. We could not fault them at all, would recommend them to anyone how is selling or buying.
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Posted 8 years ago
Thank you for your review. It was a long road, but we made it! Thank you for hanging in there, we are so happy that it all worked out for you in the end.
Posted 8 years ago
Emma at The Personal Agent was our very own "Fairy Godmother." Our initial house which Emma showed us fell through, we were devastated but then 2 months later Emma sent through a beautiful property which we fell in love with. This house had 25 viewings on its Open Day yet Emma managed to help us secure it. She was incredible and helped us right up until Completion and we owe it to her that we now live in our dream home. Emma, The Personal Agent are lucky to have you. From both of us - thank you!
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Posted 8 years ago
Emma was ecstatic to be referred to as your 'Fairy Godmother', she is so pleased that she was able to find you your dream home. We hope that you have a long and happy life in your new home!
Posted 8 years ago
Andrew and the team have been wonderful. We have been so impressed with the level of service we have received. It's a difficult time but Andrew worked so hard on our behalf. I would and indeed have had no hesitation in recommending him.
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Posted 8 years ago
Thank you for your kind words Chris, we hope that you enjoy your new home
Posted 8 years ago
From start to finish these guys exceeded my expectations. Both Chris's and emma are a credit to the company. If you want the personal touch then definatley use the personal agent the name is very apt.
The Personal Agent 5 star review on 13th October 2016
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Posted 8 years ago
Thank you for your lovely message Emma, it is great to hear that you were happy with the service you received.
Posted 8 years ago
Very easy estate agent to deal with, good communication and had my property under offer just after one open day. Highly recommend.
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Posted 8 years ago
Thank you very much for your kind words, we were so pleased to find the right buyer for you.
Posted 8 years ago
I am extremely grateful to Emma and all the team at the Personal Agent in Ewell. Emma has sold two properties for me in the past three years and both times the service and communication was exemplary. Recently I had in excess of 20 viewings on the open day with five offers for my home on the Monday morning! After that, the Personal Agent kept my informed regularly of the progress of the sale and ensured that everything ran smoothly until completion. Considering the process of selling a house is supposed to be one of life's most stressful experiences, in this case I couldn't disagree more. Thank you to all the team.
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Posted 8 years ago
We are so pleased that you were happy with the service that you have received from our Ewell team and that we made your move as stress free as possible.
Posted 8 years ago
The Personal Agent is rated 4.8 based on 212 reviews