The Plasma Centre Reviews

Name: The Plasma Centre
Address: The Plasma Centre 440 Dukesway Team Valley Trading Estate, Gateshead
Rating: 4.82

4.8 Rating 2,642 Reviews

97 %

of reviewers recommend The Plasma Centre

4.8

Based on 2,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

08444 779898

Location:

The Plasma Centre 440 Dukesway Team Valley Trading Estate
Gateshead
NE11 0PZ

Write Your review

Tell us how The Plasma Centre made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Plasma Centre 5 star review on 9th August 2024

363

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All measurements 100% accurate and delivery so quick”

Helpful Report

Posted 4 years ago

“Very happy with the quality of the TV stand. Arrived prior to estimated date of delivery. Would use company again if I had need to.”

Helpful Report

Posted 4 years ago

“Good website, easy ordering process and overall good service.”

Helpful Report

Posted 4 years ago

“Quick efficient service”

Helpful Report

Posted 4 years ago

“Order a tv table looks lovely perfect for my lounge only downside I paid to have the delivery on Saturday but then received an e-mail to say it would be Monday I no it was a large amount but could have had free delivery Tuesday/Wednesday but overall very pleased with my purchase”

Helpful Report

Posted 4 years ago

We are pleased you are happy with your TV stand. Looking at your order you paid £3.00 for express next working day delivery which is how it was delivered - Monday being the working day after the Friday when you made the purchase. The Saturday delivery was a £4.99 option but unfortunately this was not selected at the basket. We will refund you your delivery charge as a gesture for the confusion.

Posted 4 years ago

“Lovely piece of furniture.”

Helpful Report

Posted 4 years ago

“In the past 3 years I have ordered 4 different TV mounting brackets. These were for 55” to 65” Samsung TV’s. Delivery was always prompt and the packages were always complete with a good variety of fixings etc. Will not hesitate to use The Plasma Centre again.”

Helpful Report

Posted 4 years ago

“Would not use any other company for purchasing TV wall brackets, quality products and first class delivery service.”

Helpful Report

Posted 4 years ago

“Website is very easy to navigate even to the point of stating if your TV is right for your stand. Great prices, free delivery. What’s not to like. I received my unit in less than 24 hrs. Highly recommended!”

Helpful Report

Posted 4 years ago

“Ordering online is fine, item was a bit fiddly to build, but it was how it appeared in photos, so all in all happy with service and no problems”

Helpful Report

Posted 4 years ago

“came on time excellent fit”

Helpful Report

Posted 4 years ago

“Quick delivery”

Helpful Report

Posted 4 years ago

“Needed a new tv stand at short notice. Excellent choice and price on web site. Ordered pm one day received next day. Quality product. Highly recommend.”

Helpful Report

Posted 4 years ago

“As described prompt delivery”

Helpful Report

Posted 4 years ago

“I purchased on line from the Plasma Centre a Luna TV Stand.”

Helpful Report

Posted 4 years ago

“Received TV unit which unfortunately was damaged, another was dispatched within 24 hours, excellent service, been a pleasure dealing with this company.”

Helpful Report

Posted 4 years ago

“Very quick delivery, my wall mount came the next day! I got a good deal on it as well”

Helpful Report

Posted 4 years ago

“Delivery did not arrive on time so I placed a second order for next day before 12.30 and it arrived at 4 o’clock I’ll never order from you again”

Helpful Report

Posted 4 years ago

We are sorry to hear that you have had an issue with our delivery service. From your tracking the first order was dispatched on time on the 5th and delivered at 15.13 on the 6th? You paid for next day service and this was achieved. Your 2nd order was to a different delivery address with an am service applied. This was dispatched on time and the am service applied but unfortunately the courier has not achieved this and delivered it pm on the same chosen day. This is not an excuse but delivery companies are working under extreme pressure due to the Covid pandemic with significantly higher deliveries each day as more people shop online. Delivery staff often have to self isolate further adding to the delivery pressures. I feel your review is a little harsh considering considering both orders were delivered on the requested day although the second order was a few hours late. We will refund you your delivery charge on both orders.

Posted 4 years ago

“My order arrived day in advance of the scheduled delivery date. Very competitive price compared to Amazon and other retailers”

Helpful Report

Posted 4 years ago

“First Class service the tv unit is stunning”

Helpful Report

Posted 4 years ago

The Plasma Centre is rated 4.8 based on 2,642 reviews