“Took weeks to arrive, the right Pod doesn’t work at all, have sent several emails & messaged on their Facebook page as to how to return item, no response at all & the 30 day period is nearly up. The pods didn’t even look the same as the ones advertised, found the ones I received available for £4 on other sites, I paid £24 after reading lots of great reviews which I can only assume we’re fake. Absolutely disgusting customer service. Avoid this scam company at all cost!”
“Ordered a pair. Left pod not charging. Emailed and received a response to say to return to uk address. Did this last Monday and emailed company with tracking number. Followed up with a couple of chase emails. Response received today that due to issues re export/import with China that they have run out of supplies and they have refunded my money including p & p. PayPal confirmation received that money now refunded. Have to expect that when you buy cheap from China there is likely to be some issues but I am happy with resolution.”
“Ordered on 6th Feb, still no delivery on 5th March 20. Have sent and email but no response. Tracking number does not work. no other way to contact the company other than email. AVOID”
“These don’t work at all. Only one was working, now the don’t charge anymore at all, which seems to be a common problem everyone is having. They replied to my emails regarding my shopping fast and now i’ve been ignored for day’s with 4 emails sent. The website makes it look like they’re from the U.K. instead they come from china with lengthy shipping times. DO NOT USE THIS COMPANY!!!!!!!”
“Absolutely appalling that despite emails about poor quality of the earpods - R ear not working- no reply - I ordered 2 sets and both are faulty
If I’d have known that they had come from China I would have definitely not ordered them -”
“Left one doesn't work and emails being ignored! They responded very quickly to my emails before I had a problem. Now I've actually recieved the ear pods and I have a problem, they are not responding to me! Gutted!”
“Do not go near these - took weeks to arrive and only one work and they don’t reply to emails and I had to get resolution from PayPal and even then I’ve now got to return them via recorded at great cost to me so I’m out of pocket!”
“Absolute rubbish.
The case doesn't always recognise the pods which means the battery runs whilst you're not using them or your device remains connected to them.
The volume isn't great. Not tremendously loud even when up full.
Dont waste your money. I'm trying to get a refund.”
“Utter rubbish. Left pod doesn’t work and case lid is loose. Very disappointed. Please advise on how I can return these. Not what I was expecting given the reviews.”
“Order mine on 9th Feb, still no sign of them. Tracking on the website is saying invalid tracking number. Emailed customer services who has ignored me. Complete scam!!!!!”
“Appreciate there are currently issues, however i placed my order first of Feb. Quickly realised they were coming from China. Have sent in excess of 20 emails to cancel. They have stopped replying. Paypal case now open. Do not buy!!!!”
“Ordered these on the 4 th feb no tracking info From the pod store website went to Royal Mail website with tracking number still in China doesn’t hold up what the quality is going to be Wouldn’t let me give a zero rating”
“Awful product - used once and the left ear pod blue wires snapped BE CAREFUL AS YOU ONLY GET A 30 DAY GUARANTEE. Was told that cannot do anything but offer 50% off next purchase! Poor product and service”
“Awful product - used once and the left ear pod blue wires snapped BE CAREFUL AS YOU ONLY GET A 30 DAY GUARANTEE. Was told that cannot do anything but offer 50% off next purchase! Poor product and service”
