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The Purple Property Shop Reviews

4.7 Rating 287 Reviews
96 %
of reviewers recommend The Purple Property Shop
4.7
Based on 287 reviews
Customer Service
Communication Channels
Telephone, Email
Read The Purple Property Shop Reviews
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Phone:

01204 598979

Email:

sally@purplepropertyshop.com

Location:

482 Blackburn Road
Bolton
BL1 8PE

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Anonymous
Anonymous  // 01/01/2019
I have only been with Purple Properties for a short time but am pleased with the service so far. I have got jobs done that have been needed for 7 years. Thank you.
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Posted 7 years ago
From the start to the end the service was amazing. The best thing about their service for me was the clear and continuous communication. I will definitely be using their services more often in the future.
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Posted 7 years ago
Everything is fine except i called you last Friday about the lock on the front door i couldn't lock it you sent someone to look at it they tried it and managed to lock it then they said there is nothing we can do because iv locked it if it's not broken can't fix it.its the barrel that's faulty and I'm still having problems with it struggling to lock it my wife had to stay home for 2 days because she couldn't lock it needs fixing a s.a p other than that everything is fine
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Posted 7 years ago
From the beginning purple property shop have looked after us. They're friendly, effecient, caring and always willing to help to get your property sold however they can. Each member of the Bolton team have helped us sell our home, when one buyer dropped out they got another one within a week. They made our property stand out above the rest using quality photographs and floorplans. A good quality service you can rely on. Highly recommended.
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Posted 7 years ago
Very professional staff. Courteous, knowledgeable and extremely helpful. Fast and efficient service. Honest and reliable.
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Posted 7 years ago
Many thanks for your review Helen, feedback is really important to us and I appreciate you taking the time to do this for us. :)
Posted 7 years ago
Very friendly staff who are happy to help. The initial valuation and pictures were very good. Not sure how well the "Jump Start" programme works. Was promised at least 2 viewings through this scheme but so far haven't heard about anything coming through this scheme.
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Posted 7 years ago
Many thanks for your review. I can confirm your property was emailed out through the Jump Start programme. We do ask viewers how they found your property and it is often the case (but not always) they were emailed it through Jump Start but went to our website or one of the portals to view the property particulars before booking a viewing, so don't mention the programme as the first place they saw it. I can see you have had a few viewings and I am confident there will be more.
Posted 7 years ago
Great service, very responsive and proactive. Played strong part in achieving a good price for the property. The property sale dragged on for a long time due to the buyers approach, but Purple Property were very proactive in pushing for completion. All personnel were very friendly and helpful and a pleasure to deal with. Big thanks.
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Posted 7 years ago
Great with communication. Very pleasant and friendly staff always happy to help and offer advice.
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Posted 7 years ago
From start to finish the service was faultless.
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Posted 7 years ago
we have dealt with your Bolton branch and I have to say your acting Lettings Manager Natasha Taylor has been fantastic. We have not really been in this situation before as we have always owned our properties. She has made the process so very easy for us and she has had to put up with changes as we have gone along. She has been great. Thanks you. Carol
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Posted 7 years ago
1000 percent satisfaction. Truthfully totally amazed by the staff at purple property shop. Beyond all my expectations
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Posted 7 years ago
The purple property shop made the purchase of my property stress free. They were professional at all levels and I would definitely recommend them
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Posted 7 years ago
A huge thank you! From the day I instructed you to sell mum's property to the day of completion, you were professional and helpful in every aspect. The buyer was found within three weeks and every step went smoothly. At a very difficult time for me, you took the weight from my shoulders. Great service. Thank you again.
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Posted 7 years ago
Lynne at The Purple Property shop was ace. She gave the solicitors a nudge when they began to loose momentum and kept the sale on track. We are very happy in our new home!
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Posted 7 years ago
The Purple Property Shop and Lynne who was our main contact helped us with the smooth purchase of our new home. Lynne was very responsive to emails and assisted with all queries and concerns. I would recommend The Purple Property Shop.
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Posted 7 years ago
From our very first contact with The Purple Property Shop to arrange a viewing on a house, we were impressed with the friendly and efficient service and the willingness of staff to arrange a second viewing at very short notice so that we could submit an offer. This was my son's first property purchase and unfortunately there were a number of complications along the way and issues beyond our control and that of the estate agent that slowed the whole process down. Whenever I rang the Purple Property Shop, staff wanted to help and phone calls and emails were always answered really quickly. Whenever there was an update, Lynne let us know and kept us fully informed. We particularly want to thank Lynne, who worked really hard to ease the communication between the solicitors and without whom, I suspect the purchase may have taken even longer. I have no hesitation in recommending The Purple Property Shop - the level of professionalism and customer service really stands out. Thank you :-)
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Posted 7 years ago
The service was above and beyond, they were very professional and kept me informed every step of the way. The packages they offer are very competitive, I would gladly use the Purple Property Shop again and would highly recommend to everyone.
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Posted 7 years ago
Excellent service
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Posted 7 years ago
They always get back to you which is important when selling a property to keep you updated on the progress. Lynne in particular is very helpful and understanding
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Posted 7 years ago
All the staff are very accommodating, professional in their field. Great 2 way communication which you need in what can be a stressful time. A fantastic price and a quick sale within 48 hours of the property being listed. One final reason for me using purple property was the fact that they're open 7 days a week, it's hard to find this service nowadays. I will be using you again when i sell my next property thank you Matt. Lynne and the team
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Posted 7 years ago
The Purple Property Shop is rated 4.7 based on 287 reviews