“Went to the range in dorchester .
Well what a horrible experience.
Brought a few items.
One item I brought was on sale when got to till wrong Price came up on till.
Queried it with girl on till she went and called a manager who didn’t come,
Another assistant came and checked price still wasn’t sure about price so-called manager again.
Still didn’t come, eventually got it all sorted had to wait 20 minutes for a manager to come and then when they did refund me had to wait for another 10 minutes before the girl actually took notice of me to refund me.
The whole experience was very annoying it took five people to sort out one little refund absolutely disgusting the whole place look dirty and no one seems to know what they were doing”
“We are normally fans of "The Range" but a trip to this store was a shocking experience. The shop was cramped and claustrophobic, making distancing very difficult, but even worse, some of the younger staff were overtly ignorant. As we were leaving there was a large cluster of staff all chatting together, to the point where they failed to notice us trying to get past them, and failed to help us when we requested directions for the correct way out. They were just focused on themselves and oblivious to those around them. Shocking and dangerous in these times of Covid.”
