The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,248 Reviews

79 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Rug Seller Ltd:

The Rug Seller is passionate about interior design and we love the feedback from our customers to help us to keep improving our products and services. We have grown to be the UK's leading rug specialist with over 21,000 available to buy online or in our Manchester showroom.

We stock designer brands including Calvin Klein, Wedgwood, Ted Baker, Sanderson plus many more.

Shop with confidence with Free UK Delivery, Lowest Price Promise and No Quibble returns.

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

The Rug Seller Ltd 5 star review on 5th January 2025

692

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful rug and amazing speed of delivery-would highly recommend and definitely use again”

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Posted 9 months ago

“Good price and delivery. Nice mat. Just what I was looking for. If I need any thing else I would buy from them again.”

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Posted 9 months ago

“Over time I have bought several rugs from Rug Seller. Always really pleased. great quality - that's why I would be loath to purchase from any other company.”

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Posted 9 months ago

“Good quality rug ordered still have a couple from 10 years ago”

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Posted 9 months ago

“My rug was bespoke size, so took a few weeks longer to arrive, but when it did I was very pleased with it - it is a good quality item. The colour was not exactly as it had appeared on my laptop, but that is to be expected, I think, when buying online. Having said that, the colour was near enough that I am able to say I am happy with it.”

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Posted 9 months ago

“excellent service and delivery. Beautiful rug, very satisfied customer”

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Posted 9 months ago

“I ordered 2 rugs, One of the rug I ordered still not been delivered. They send an email saying delivery is delayed, I can choose a different one If I want or wait for the delivery.”

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Posted 9 months ago

“Like the rugs very much , good service fast delivery and great price .”

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Posted 9 months ago

“My rug arrived within days and I absolutely love it. Great quality and nicer than I imagined as it’s always difficult buying online”

The Rug Seller Ltd 5 star review on 24th March 2024

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Posted 9 months ago

“Hiccup when ordered but rang them and was sorted out ASAP Rug is lovely had same rug from here before great service”

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Posted 9 months ago

“I have had a few items from this company, all del8vered quickly and always satisfied.”

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Posted 9 months ago

“I'm a repeat customer as the service is great, shipping quick and the range of top quality products never fails to impress me. I'll be back again for more one day, for sure!”

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Posted 9 months ago

“Good quality rug for a very reasonable price.”

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Posted 9 months ago

“The person I spoke with on the telephone helped me place the order and was very patient and pleasant. The rug arrived promptly and looks great.”

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Posted 9 months ago

“I absolutely love my rug it's only problem is it has a very pungent smell”

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Posted 9 months ago

“Great company to do business with”

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Posted 9 months ago

“Sorry to say I won’t be buying from this supplier again. Very slow shipment and I had to do all the chasing. They didn't not meet their own policy for shipping”

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Posted 9 months ago

“Delivery was great and the rug was just what we wanted cant find fault with anything welldone”

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Posted 9 months ago

“Absolutely love my new rug! The quality and detail is 5*. Easy to order and the delivery was really quick. Will definitely be shopping here for rugs from now on”

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Posted 9 months ago

“Wanted a very large rug of good quality and everywhere else was asking Thousands of pounds for the size required. I ordered Twilight 39001-Twilight-2211- size 300x400cm from Rugseller at a portion of the cost and was extremely pleased with the service, cost, quality of Rug and speed of delivery. great company!”

The Rug Seller Ltd 5 star review on 14th March 2024

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Posted 9 months ago

The Rug Seller Ltd is rated 4.7 based on 21,248 reviews