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The Rug Seller Ltd Reviews

4.7 Rating 21,235 Reviews
79 %
of reviewers recommend The Rug Seller Ltd
Company Reviews Product Reviews
2
 Metrics Info
4.7
Based on 21,235 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Rug Seller Ltd Reviews

About The Rug Seller Ltd:

The Rug Seller is passionate about interior design and we love the feedback from our customers to help us to keep improving our products and services. We have grown to be the UK's leading rug specialist with over 21,000 available to buy online or in our Manchester showroom.

We stock designer brands including Calvin Klein, Wedgwood, Ted Baker, Sanderson plus many more.

Shop with confidence with Free UK Delivery, Lowest Price Promise and No Quibble returns.

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
ANDREA R
Verified Buyer
“The rug is beautiful, First seen this rug on holiday in Cornwall stopping in a lodge , so decided to buy it when I got home . The only downside was the delivery service wasn’t great . Made 2 separate dates to deliver , let me down on the first then second , had to take time out from work . Finally delivered on third attempt!”
Helpful Report
Posted 6 months ago
MRS LINDA T
Verified Buyer
“Very good service. Item as stated. Delivered on time.”
The Rug Seller Ltd 5 star review on 3rd June 2024
Helpful Report
Posted 6 months ago
ELIZABETH M
Verified Buyer
“Delighted with my rug. Excellent service, quick delivery, amazing quality and £139 cheaper than a well know sofa retailer.”
The Rug Seller Ltd 5 star review on 2nd June 2024
Helpful Report
Posted 6 months ago
ANNE F
Verified Buyer
“Very happy with rug, good quality for the price. It looks so good in our hall with flooring.”
Helpful Report
Posted 7 months ago
LESLEY H
Verified Buyer
“Lovely cougar rug looks great in my hall would buy from this seller again”
Helpful Report
Posted 7 months ago
SARAH C
Verified Buyer
“Cannot fault The Rug Seller - loads of choice, fast delivery and quality rug delivered exactly as described - thank you!”
Helpful Report
Posted 7 months ago
CHRISTINE R
Verified Buyer
“I am one satisfied customer for shopping with the rug seller. I love my rug it is top quality, and worth every penny. I would certainly shop with them again, and would highly recommend.”
Helpful Report
Posted 7 months ago
SUSAN C
Verified Buyer
“Rug as described. Delivered earlier than expected.”
Helpful Report
Posted 7 months ago
BARBARA R
Verified Buyer
“Lovely rug, great colour and gorgeous texture - arrived as promised and so pleased with it”
The Rug Seller Ltd 5 star review on 24th May 2024
Helpful Report
Posted 7 months ago
MRS JULIE C
Verified Buyer
“Best price for the rug I wanted. Fast, free delivery. The quality of my rug (Mastercraft) is excellent.”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Never received my order despite tracking saying it was out for delivery 4 times. I waited in for it all 4 days and no one came to deliver. Gave up in the end and asked for a refund.”
Helpful Report
Posted 7 months ago
Good Morning, Thank you for feedback. Firstly, please allow me to apologise to hear of the delay and for any inconvenience this may have caused you. I have taken a look into this and I can see this matter has now been resolved. Kind Regards The Rug Seller
Posted 6 months ago
PAUL K
Verified Buyer
“Great rug at a great price a very happy customer”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Lovely rug, fast efficient service. Very pleased with my purchase.”
Helpful Report
Posted 7 months ago
MRS S W
Verified Buyer
“Firstly I spoke to a young man on a Manchester area land line. He was very helpful, then ordered online. Was updated as it went through various stages of the supply chain, once it was passed on to the delivery partner it was delivered very quickly. Love the rug and would definitely repeat order from The Rug Seller. Thank you”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Have know had 2 orders from the Rug Seller with no problems.Have spoken to customer services on one occasion and found them very helpful.Delivery is faultless and the items that they sell are very good quality.Would highly recommend.”
The Rug Seller Ltd 5 star review on 22nd May 2024
Helpful Report
Posted 7 months ago
PETER W
Verified Buyer
“Item ordered arrived so quickly (next day) Service could not be beaten”
Helpful Report
Posted 7 months ago
JOY P
Verified Buyer
“Amazing rug, very well made great design from Morris & co, as super addition to our snug”
Helpful Report
Posted 7 months ago
MARIAN D
Verified Buyer
“Delighted with rug and so is my cat, it sits in the centre of the scroll”
Helpful Report
Posted 7 months ago
LESLEY C
Verified Buyer
“Good service from this company - delivery was quick”
Helpful Report
Posted 7 months ago
ALAN K
Verified Buyer
“My first order required changing due to a fault, and your response was very good. I do think orders require checking before delivery especially if there is no quality control from the manufacturer. Thank you”
Helpful Report
Posted 7 months ago
The Rug Seller Ltd is rated 4.7 based on 21,235 reviews
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