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The Rug Seller Ltd Reviews

4.7 Rating 21,216 Reviews
79 %
of reviewers recommend The Rug Seller Ltd
Company Reviews Product Reviews
2
 Metrics Info
4.7
Based on 21,216 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Rug Seller Ltd Reviews

About The Rug Seller Ltd:

The Rug Seller is passionate about interior design and we love the feedback from our customers to help us to keep improving our products and services. We have grown to be the UK's leading rug specialist with over 21,000 available to buy online or in our Manchester showroom.

We stock designer brands including Calvin Klein, Wedgwood, Ted Baker, Sanderson plus many more.

Shop with confidence with Free UK Delivery, Lowest Price Promise and No Quibble returns.

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
DANUTA K
Verified Buyer
“TRSL is my go to place to buy all things rugs from and I have always been happy with all my purchases. The company provides good value for their products, the staff are friendly, professional and fast shippers. I highly recommend TRSL to help you make your living space more cosy.”
Helpful Report
(Manchester) - Posted 1 month ago
Anonymous
Verified Buyer
“Lovely rug/runner, I was very pleased with the colours and the design, it looks very good on my landing.”
Helpful Report
(Manchester) - Posted 1 month ago
MARIA N
Verified Buyer
“Actually that last review is mislading, the email I got to review the Rug Seller did not include the web address as it came from some review site. I still love the rugs and am about to order two more.”
Helpful Report
Posted 1 month ago
JENNIFER Y
Verified Buyer
“Was a bit apprehensive when it arrived as it was vacuum packed but over time it turned into an attractive addition t9 my lounge”
Helpful Report
(Manchester) - Posted 1 month ago
MICHAELHYATT
Verified Buyer
“Delivery good very pleased with the rug.”
Helpful Report
(Manchester) - Posted 1 month ago
JAMES R
Verified Buyer
“Lovely rug, well pleased. Delivery was very speedy. Thank you”
Helpful Report
(Manchester) - Posted 1 month ago
CAROLE B
Verified Buyer
“I love my York 100% wool rug , excellent quality and very competitive price. Delivery was exceptional, I live in the Channel Islands and order to delivery was only 7 days including weekend . I have bought before from Rug Seller and they are well worth 5 stars”
Helpful Report
(Manchester) - Posted 1 month ago
MARK W
Verified Buyer
“Excellent service, arrived next day. Lovely rug, good quality at a great price”
Helpful Report
(Manchester) - Posted 1 month ago
SHIRLEY V
Verified Buyer
“Excellent rug as always.”
Helpful Report
(Manchester) - Posted 1 month ago
DAVID A
Verified Buyer
“The rug was as described, and very good quality. Delivered on time, and by a friendly courier.”
Helpful Report
(Manchester) - Posted 1 month ago
AMIE-JO A
Verified Buyer
“Lovely and cosy rug! It came really quickly, too. Thanks so much. x”
The Rug Seller Ltd 5 star review on 7th November 2024
Helpful Report
(Manchester) - Posted 1 month ago
ALAN J
Verified Buyer
“The rug is of good quality and hard-wearing. Ideal for a kitchen, as intended. Delivery was very slow, and I had to send a message to find out had happened. Otherwise, it would have been 5 stars.”
Helpful Report
(Manchester) - Posted 1 month ago
JANET J
Verified Buyer
“I have purchased 4 rugs fromThe rug seller. They have been of good value, competitively priced, good quality, as described on their website, delivered on time. I really like buying from this company !”
Helpful Report
(Manchester) - Posted 1 month ago
LINDA B
Verified Buyer
“Absolutely gorgeous runner which looks great in our hall”
Helpful Report
(Manchester) - Posted 1 month ago
TESSA S
Verified Buyer
“Quality is not good.”
Helpful Report
(Manchester) - Posted 1 month ago
GEORGE R
Verified Buyer
“We ordered two rugs from you via the internet. You took our payment then several days later you told us that the rugs we wanted you were unable to supply. A week later following several phone calls,,you refunded our money therefore i am unable to comment.”
Helpful Report
(Manchester) - Posted 1 month ago
OLLIE B
Verified Buyer
“Delighted with my rug, very quick delivery. Would shop again!”
Helpful Report
(Manchester) - Posted 1 month ago
MARIE F
Verified Buyer
“We are delighted with our new rug. It was delivered within three days of ordering and very well wrapped and protected. We had expected to take over a week. It is perfect and exactly what we wanted and supplied at a competitive price. The delivery man, despite having had a mechanical breakdown and unable to continue his deliveries for two hours, was courteous and helpful when he arrived. I would order again from The Rug Seller.”
Helpful Report
(Manchester) - Posted 1 month ago
IAIN K
Verified Buyer
“I’m still awaiting my goods despite being told that they have allegedly arrived. Quick enough to take my cash though!”
Helpful Report
(Manchester) - Posted 1 month ago
Anonymous
Verified Buyer
“Very good supplier”
Helpful Report
(Manchester) - Posted 1 month ago
The Rug Seller Ltd is rated 4.7 based on 21,216 reviews
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