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The Rug Seller Ltd Reviews

4.7 Rating 20,953 Reviews

79 %

of reviewers recommend The Rug Seller Ltd

Company Reviews

Product Reviews

4.7

Based on 20,953 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Rug Seller Ltd:

The Rug Seller is passionate about interior design and we love the feedback from our customers to help us to keep improving our products and services. We have grown to be the UK's leading rug specialist with over 21,000 available to buy online or in our Manchester showroom.

We stock designer brands including Calvin Klein, Wedgwood, Ted Baker, Sanderson plus many more.

Shop with confidence with Free UK Delivery, Lowest Price Promise and No Quibble returns.

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

The Rug Seller Ltd 5 star review on 20th June 2024

The Rug Seller Ltd 5 star review on 19th June 2024

The Rug Seller Ltd 5 star review on 16th June 2024

The Rug Seller Ltd 5 star review on 5th June 2024

The Rug Seller Ltd 5 star review on 3rd June 2024

The Rug Seller Ltd 5 star review on 3rd June 2024

The Rug Seller Ltd 5 star review on 3rd June 2024

659

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with my rug which I chose to blend in with my blue velvet sofa and curtains. It's quite a traditional looking rug and looks good on my wood effect laminate.”

The Rug Seller Ltd 5 star review on 23rd February 2023

Helpful Report

Posted 1 year ago

“I was so pleased to reorder our favourite rug. It had a lot of wear and we needed a new one. Ordering was easy, it was very good value and it arrived super quick. So thank you. We would highly recommend this company.”

Posted 21 hours ago

“Very pleased with my runner. The colours are lovely and quality excellent. I rang to ask about delivery and the person I spoke to was very helpful. I am thinking about ordering another one now for a different room.”

Posted 2 days ago

“I would love the Rug if fior the fact that it has a large flaw running through the weave . I've written to customer services and have not had a reply .. so someone please respond to my email and resolve the issue with the rug . No 5 stars at the moment 🙁”

Posted 3 days ago

Good Morning Sarah I can see an email was sent across to yourself yesteray morning by our customer service team. Kind Regards The Rug Seller

Posted 3 days ago

“Asked about the delivery once, to ensure that the rug ordered would not arrive whilst we were away. The response was very prompt and the rug arrived a day earlier than expected, which was great. Now down in the lounge and it looks superb! Even better still; it cost less than the smaller rug it was replacing. A very happy customer.”

Posted 3 days ago

Good Morning Peter, Thank you for your kind feedback, it is very much appreciated. We are pleased to hear you are happy with the product and service received. Kind Regards The Rug Seller

Posted 3 days ago

“Very prompt”

Posted 4 days ago

Good Morning Mohammed, Thank you for your kind feedback, it is very much appreciated. Kind Regards The Rug Seller

Posted 3 days ago

“Love my new Orla Kierly rug. Very pleased with my order, great value, arrived quickly. Good communication.”

Posted 4 days ago

Good Morning Sheena, Thank you for your kind feedback, it is very much appreciated. We are pleased to hear you are happy with the product and service received. Kind Regards The Rug Seller

Posted 3 days ago

“I am delighted with the appearance and quality of my new rug and the service from The Rug Seller with speedy delivery.”

The Rug Seller Ltd 5 star review on 20th June 2024

Posted 1 week ago

Good Morning Dorothy, Thank you for your kind feedback, it is very much appreciated. We are pleased to hear you are happy with the product and service received. Kind Regards The Rug Seller

Posted 3 days ago

“Absolutely spot on product for us and it looks good in the house!”

Posted 1 week ago

“Quality of Indian type rugs very good. Price was right too. Have used before and would use again.”

Posted 1 week ago

“Delighted with my rectangular rug. Very pleased with the colour and I’m sure it will wear well.”

The Rug Seller Ltd 5 star review on 19th June 2024

Posted 1 week ago

“Excellent non slip fabric for under rugs on a parquet floor”

Posted 1 week ago

“Easy to order and product arrived on time and as specified. Lovely quality product and offered the most competitive price compared to other stores and on-line.”

Posted 1 week ago

“Excellent service. Delighted with my kitchen carpet.”

Posted 1 week ago

“Very nice rug but the price I paid thought it would of been thicker, was very expensive.”

Posted 1 week ago

“Lovely rug, really good quality, delivered in good time”

Posted 1 week ago

“1st time I bought a rug from The Rug Seller and I have to say I was really pleased with my new rug, great quality and it's gorgeous. If I ever need to buy another rug I will definitely be buying from here again”

Posted 1 week ago

“Beautiful rug I love the metallic tones and colours that stand out in different lights. Bought for my bedroom.”

Posted 1 week ago

“Qucik delivery, well packed. Wonderful product, superb quality. Very happy with the purchurse. Thank you. Highly recommended.”

Posted 1 week ago

“Easy to use website. Prompt delivery”

The Rug Seller Ltd 5 star review on 16th June 2024

Posted 1 week ago

“Delightful rug ! Lovely warm colour and soft for the bare feet ! Fits in very well with our decor. Thank you.”

Posted 1 week ago

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The Rug Seller Ltd is rated 4.7 based on 20,953 reviews