The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,015 Reviews

79 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,015 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Rug Seller Ltd:

The Rug Seller is passionate about interior design and we love the feedback from our customers to help us to keep improving our products and services. We have grown to be the UK's leading rug specialist with over 21,000 available to buy online or in our Manchester showroom.

We stock designer brands including Calvin Klein, Wedgwood, Ted Baker, Sanderson plus many more.

Shop with confidence with Free UK Delivery, Lowest Price Promise and No Quibble returns.

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

The Rug Seller Ltd 5 star review on 9th August 2024

666

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with my rug which I chose to blend in with my blue velvet sofa and curtains. It's quite a traditional looking rug and looks good on my wood effect laminate.”

The Rug Seller Ltd 5 star review on 23rd February 2023

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Posted 1 year ago

“Good quality products, although slightly different colours, delivered separately which was inconvenient. I am quite happy with the two rugs I have purchased, they look great in my lounge.”

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(Manchester) - Posted 22 hours ago

“Very pleased with my new runner for hall. I was recommended by friends as they had purchased from the rug seller. Quick delivery and great packaging aswell. Fantastic value at a great price, will definitely use again!”

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(Manchester) - Posted 22 hours ago

“Really nice good quality rug”

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(Manchester) - Posted 1 day ago

“Beautiful rug AU06 gold , just what I wanted , initially the wrong rug was sent to me but the customer service was fantastic and it was rectified with in a week , so I would once again thank you for the wonderful customer service.”

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Posted 2 days ago

“Great service. This is the second rug I have ordered. Ordered on the Sunday and delivered on Tuesday. Very fast turn round for deliveries. Love both of my rugs. Good quality and fit in with decor nicely. Would highly recommend this company.”

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Posted 2 days ago

“Easy to order, fast delivery, excellent customer service and a lovely rug in place at the end of it!”

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Posted 3 days ago

“Always delivered on time and great quality and value.”

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Posted 6 days ago

“Great service beautiful rug looks great in the conservatory and arrived quickly so no complaints whatsoever”

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Posted 1 week ago

“Ihave used Rug Sellers a few occasions now. There was an issue with my order which they did resolve. The communication was good from the staff. Very happy with the product”

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Posted 1 week ago

“3rd time of buying a kitchen rug , great value , hard wearing , non slip & spongable”

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Posted 1 week ago

“Delighted with the colour and quality of our strawberry thief runner which we have put in our hallway. Was a little unsure about buying online but it was easy to speak to someone to discuss accuracy of colours in photos on website. Kept informed about delivery and rug arrived well packaged and when expected. Would recommend.”

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Posted 2 weeks ago

“Lovely rug. Great price. Delivered quickly”

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Posted 2 weeks ago

“Send back”

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Posted 2 weeks ago

“Jack gave excellent customer service. I purchased a rug in the sale and he delayed delivery whilst I was on holiday. His communication was speedy, friendly and comprehensive. Thank you.”

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Posted 2 weeks ago

“I EVENTUALLY received my order due to the wrong address being used. Because you choose to charge extra for postage to North East Scotland,in spite of us living ON THE MAINLAND I had it sent to another address in Edinburgh. My daughter had to scour her estate to find the address it had been delivered to!! I’m glad to say the rug is fabulous but please change your delivery company. They are useless.”

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Posted 2 weeks ago

“Very easy transaction Deliverd as advised.”

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Posted 2 weeks ago

“Lovely rug - great colours, material and quality! Been looking for just the right one for a while and found it online with The Rug Seller Ltd. at the best price in comparison with other retailers. Communication with the seller was good and the item quickly delivered. Overall, a great experience and a great product; very happy indeed.”