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The Soap Story Reviews

4.9 Rating 168 Reviews
97 %
of reviewers recommend The Soap Story
4.9
Based on 168 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Read The Soap Story Reviews
Visit Website

Email:

hello@thesoapstory.com

Location:

Registered office 1 Sloefield Drive, Carrickfergus,
BT38 8GX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Consider myself a repeat customer of The Soap Story stuff just smells so good! Ordered from their website for the first time and received a free sample spray which I will definitely be buying in other products. Definitely worth the money.
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Posted 2 years ago
The Obsession bath bombs are absolutely glorious!! the most fantastic scent fills the house after a bath with these.
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Posted 3 years ago
Great service and great prices
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Posted 3 years ago
Easy to order, items came nicely packed and dident take long to arrive. The prices are good for the quality of items you receive. My parcel even came with an extra surprise gift of a soap slice which was lovely way to try a new item, I will definitely use them again.
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Posted 3 years ago
The soaps are beautiful and the aroma fills our bathroom and ensuite.
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Posted 3 years ago
Amazing products , beautifully packaged fast secure delivery and a little present of the most fabulous coconut soap ❤️❤️
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Posted 3 years ago
I always buy my soap from The Soap Story - no other soaps come close to being as good. My all-time favourite is Electric Violet - it smells divine and lather up until the very end. The service is brilliant too and I nearly always receive a free soap.
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Posted 3 years ago
I have bought the wonder whip soap for a few years now and don't use anything else but the price now has gone over board £12 50 for 1 tube . Before COVID 19 it was £7 50 for a tub which i still think exspensive and suddenly it's gone up £5!! so i won't be buying anymore when i have used my last pot . I did manage to get 3 pots of the green for £7 each so very pleased and no P and P . A very dissapoited customer .
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Posted 3 years ago
Good products. I thought the wash bag was full of products but came empty. Maybe need to advertise it bit better.
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Posted 3 years ago
The Soap Story is one of my favourite places to shop. Great range of products, good prices and the delivery is super quick. Can't recommend them highly enough!!
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Posted 3 years ago
The soap always smells amazing and they included a free bar in my order :)
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Posted 3 years ago
Very quick delivery. Soaps all look lovely. Haven’t tried them yet as most are for presents.
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Posted 3 years ago
I absolutely love the soap story products especially the whip. I bought the whip in a few different scents and the smell amazing. Great products!
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Posted 3 years ago
Love all my soaps some are for stocking fillers but tempted to keep the lots 🥰
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Posted 3 years ago
I ordered 5 soap slices as a gift for my friend, I didn't actually see how it looked like when delivered but my friend said it was so well packed she couldn't easily open it and she liked the soaps so much🤍
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Posted 3 years ago
I love your products!
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Posted 3 years ago
I was given my first soap sponge as a gift and was so pleased that I sent for another one on-line. Ordering was very easy and customer service was excellent. It is dearer than buying ordinary soap but worth every penny. I shall certainly re-order. It smells good too!
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Posted 3 years ago
great products totally loving the soap sponges which last ages..
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Posted 3 years ago
The soap sponges are now the only way for me to wash!! Thank you Soap Story!! :)
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Posted 3 years ago
I have bought from The Soap Story on 3 occasions so far...and also received more products for Christmas after I recommended them to a friend. I absolutely LOVE all soaps I have tried so far - Galaxy being my favourite. My skin has never felt so completely clean, soft and silky smooth. I, personally, alao use it on my hair and it has never looked and felt so healthy in my life. I cannot recommend this company and it's wonderful products enough. I will NEVER go back to shampoos and shower gels...and The Soap Story has got a customer for life!
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Posted 3 years ago
The Soap Story is rated 4.9 based on 168 reviews