The Soap Story Reviews

Name: The Soap Story
Rating: 4.88

4.9 Rating 168 Reviews

97 %

of reviewers recommend The Soap Story

4.9

Based on 168 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

Visit Website

Email:

hello@thesoapstory.com

Location:

Registered office 1 Sloefield Drive, Carrickfergus,
BT38 8GX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had previously bought the vanillamallow whipped soap in abbey centre for Christmas presents, everyone loved the product and the smell was amazing, unfortunately due to pandemic the shop was closed, thankfully could order them online, very quick delivery too”

Helpful Report

Posted 3 years ago

“While I was impressed with quality and presentation of the product, I found that delivery took a long time as well as a lot of emails.”

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Posted 3 years ago

“Super service. Super soap. Absolutely love the soap slices, so gentle on my skin. Highly recommended *****”

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Posted 3 years ago

“we absolutely love the sponge soaps my wife loved her sleeping sponge soap so much 😀”

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Posted 3 years ago

“The shower gels are the best I’ve ever used the scents are fantastic and the squeezable packaging means I don’t waste any. Please never discontinue this line. Also the delivery speed was excellent great service”

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Posted 3 years ago

“Lovely products and great service.”

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Posted 3 years ago

“love the soap sponges, smell so lovely, great for my sensitive skin. the only trouble i had was not with your product but with the royal mail. three times they sent me a message to say they where going to deliver that day and didn't. Got it in the end. Thankfully.”

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Posted 3 years ago

“I absolutely love the soap story products!! The bath bombs are amazing the colours and the way they froth up in the bath are just magical!!!”

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Posted 3 years ago

“Order arrived well packed with good updates on progress and estimated arrival. Fantastic products which smell lovely. Love the soap sponges for the shower and hand sanitizer smells fabulous. I would definitely recommend.”

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Posted 3 years ago

“Once again delighted with my products from Soap Story. Keep up the good work guys. Just missed my wee freebie product with order this time.”

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Posted 3 years ago

“Such great smell n variety”

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Posted 3 years ago

“Omg! loving the new purple rain bath bomb love the colours smell and leaves your skin feeling soft. I suffer with skin problems so I'm very cautious using new products but it's a yes from me well done! Also arrived with in days of ordering .”

The Soap Story 5 star review on 21st February 2021

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Posted 3 years ago

“Love the bath bombs so much that’s all I order! Thanks so much for a great product!”

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Posted 3 years ago

“I’m not seeing my grandchildren in lockdown so I make little goodie bags occasionally. The favorite item is the bath bombs. They have sensitive skin so was slightly concerned. Not a problem, they’ve been amazing”

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Posted 3 years ago

“I used to love lush but I actually think I am converted to The soap story.Awesome products especially soap sponge and jellies.5 stars guys.Thankyou”

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Posted 3 years ago

“Delivery always on time, the products are amazing, smell Devine and leave my skin soft and when using the glitter bath bombs in always left full of sparkle, just tried purple rain colour burst and it was just as amazing as the others 😌”

The Soap Story 5 star review on 13th February 2021

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Posted 3 years ago

“What can I say except BUY BUY BUY LOL i love their stuff from wonder whips (which by the way work on ur hair/as foam bath/as to wash in )it's brill and their bath bombs I love them smell fabulous and dissolve real quickly which is cool to see always diff bath bomb each time and I love buying off them”

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Posted 3 years ago

“Received a product as a Christmas present and was so impressed I made another order. Swift delivery and lots of communication. Products fab - will be buying again.”

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Posted 3 years ago

“Fast shipping x product smell amazing x”

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Posted 3 years ago

“The soaps I ordered were a gift for my daughter. She was delighted with them particularly the dinosaur one. She said they were well packaged and smelled gorgeous. Delivery was quick and the website was easy to use.”

Helpful Report

Posted 3 years ago

The Soap Story is rated 4.9 based on 168 reviews