The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.70

4.7 Rating 1,049 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 1,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Supply Cache had exactly what I needed, in stock, at the best price. Ordered over the weekend, order was processed Monday, shipped Tuesday, and in my hand Friday. 100% will use The Supply Cache in the future for my needs.”

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Posted 23 minutes ago

“Great company with fast shipping.”

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Posted 3 days ago

“Took 3 months just to get IRPG. Lame.”

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Posted 4 days ago

Ryan, The Incident Response Pocket Guide is updated to a new edition every few years. 2025 is a year that they underwent this revision. As was noted on the website, we were waiting for the new edition from the publisher.

Posted 3 days ago

“Always a great experience.”

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Posted 4 days ago

“Order several times a year for FD and business equipment. Always quick service.”

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Posted 5 days ago

“My order was at a very good price and the delivery was fast”

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Posted 6 days ago

“The Supply Cache is always the first place I shop for my wildland fire gear and PPE.”

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Posted 1 week ago

“Normally setting up our intity as tax free is a hassle, whoever I spoke with at supply cache made it simple and easy! Easist process ive ever participated in! The product showed up on time and is good quality and ready to work.”

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Posted 1 week ago

“Excellent site for unusual tools. I found what I was looking for at a reasonable price. The quality of the hoe is exceptional. Very heavy metal and wonderfully smooth and strong handle. It will easily perform the work I need to accomplish. Delivery was quick and item was packed well. Will definately look to this site the next time I need an unusual tool.”

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Posted 1 week ago

“Really happy with the gear I’ve purchased only thing is if you use shop it doesn’t give you a estimated time frame until your package is already being shipped, just a little bummer since you have no idea when your stuff will enter the shipping but nothing crazy.”

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Posted 2 weeks ago

“Stoked I got what I ordered quick & easy for upcoming season”

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Posted 2 weeks ago

“The Supply Cache has always provided a good web site with excellent selection and products. I recently purchased a red fill brim helmet for one of my officers and it was here before the end of the week. Well done earlk”

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Posted 3 weeks ago

Earl, Thank you for the review! The Supply Cache believes that investing in inventory allows us to be a best-in-industry stocking-dealer for many of our manufacturers, and as a result, 95%+ of our orders ship next day. It is what our customers expect. We receive multiple reviews commending our fast shipping and comments like we could not find it anywhere, but The Supply Cache had it.

Posted 2 weeks ago

“Very satisfied ! Order shipped to me fast !”

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Posted 3 weeks ago

“Fit as described and very well made !”

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Posted 3 weeks ago

“Great customer service. I've never experienced any but fast shipping.”

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Posted 3 weeks ago

“Clear what is stock and got here fast.”

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Posted 4 weeks ago

“This store was unable to process a return due to incorrect card information for the full price of the item and its shipping cost. I was buying work supplies and was told to use a different card buy my organization after I had already made the purchase. They were not able to accommodate my needs and I ended up incurring $30 of personal shipping costs for a reason out of my control. Not a positive customer service experience.”

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Posted 1 month ago

We understand your disappointment about the shipping cost associated with your recent order and return. Our standard shipping cost is based on size of the item, value of the item, and shipping destination. Our return policy states, “Please note that shipping and handling costs will not be refunded unless the return is being made due to an order error on the part of The Supply Cache or due to product defect.” Please see our Return, Refund, and Warranty Policy if you have any further questions. https://www.supplycache.com/pages/return-refund-policy

Posted 2 weeks ago

“Very quick service and exactly what i ordered!”

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Posted 1 month ago

“Great price and fast shipping.”

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Posted 1 month ago

“Service is great, I'd like to see a place for PO number on your site so I can distinguish who's order is who's please.”

The Supply Cache 3 star review on 3rd March 2025

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Posted 1 month ago

Brian, There is a spot in the checkout process to add an order note. This is where you would add your PO, name or any other notes you would need to tell which order belongs to whom.

Posted 1 month ago

The Supply Cache is rated 4.7 based on 1,049 reviews