The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.71

4.7 Rating 1,007 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 1,007 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 2 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent to deal with , great product and fast delivery”

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Posted 1 year ago

“Received my order quickly. Website was easy to use and made the checkout process easy.”

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Posted 1 year ago

“I ordered a Dual Radio Chest Harness, Gen 2 and was very disappointed that the cell phone pocket was too small for my medium-sized iPhone 12 Max in a Pelican case. I sent an email to customer service and never received any response.”

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Posted 1 year ago

Dear David, We are sorry to hear that this item did not meet your expectations. Unfortunately, after a thorough search it seems we never received your email. We make our best effort to respond to all customer service emails within one business day. If you do not hear from us within 1 business day, feel free to call our customer service at 1-800-839-0821 M-F 8AM-5PM MST. A customer service representative will reach out to you to get the item returned or exchanged.

Posted 1 year ago

“Great place to get your gear”

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Posted 1 year ago

“The supply cache is my go to for top quality gear.”

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Posted 1 year ago

“Great store! Fast shipping”

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Posted 1 year ago

“Great stuff”

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Posted 1 year ago

“Accurate and fast, got just what I ordered.”

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Posted 1 year ago

“I purchased a medium Wildland shirt and found it was too big. I just tried it on and packaged it up, for a return. I received a notice that the shirt was dirty! The pictures were inconclusive. I will NOT buy from your company because the shirt was NOT dirty.”

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Posted 1 year ago

“Everything was shipped in a timely manner, but I bought $500 worth of gear and still had to pay shipping. I got the gear I needed, but I’m not used to paying for shipping when ordering so much stuff.”

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Posted 1 year ago

“Tools from multiple vendors and fast shipping. Well packed.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“The Cache has a good selection of fire related products. If you visit there store, you can try the 10 different style of goggles they have. I found the one that fit over my glasses thanks to there help, selection, and patients.”

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Posted 1 year ago

“Got a JR scalper tool, like it a lot fits the dolmar perfectly. I’ve purchased several items in the past from the Supply cache and have not had issues.”

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Posted 1 year ago

“Super fast shipping! Very easy to order online.”

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Posted 1 year ago

“I live in the Blue Mountains, Australia. Being prepared for Bush fires is part of the routine. Accordingly, I am always on the look out for quality items related to that task. So pleased I found and purchased from Supply Cache. You have some top quality Made in USA items that were part of my first order (Wildland gloves, Dragonwear tshirt). Box arrived safe and sound. Keep up the great work offering quality Made product. I can’t wait to see your Navy Blue Dragonwear tshirt back in stock so I can progress my next order.”

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Posted 1 year ago

“The Supply Cache folk have had what I need and are very quick to get it to me. The TrueNorth chainsaw pack add-ons have been very helpful additions and I was able to get them on short notice before a coup[le of quick runs to AT trail maintenance sites. Thanks!”

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Posted 1 year ago

“Very fast company from ordering to doorstep. Everything was a notice during transport . Recommended from other wildland crew members and will continue to purchase items from this company.”

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Posted 1 year ago

“I ordered from Japan and was pleased with the fast shipping and the product. I would like to ask for your help in the future if there is a need.”

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Posted 1 year ago

“Customer Service is top-notch. Back orders are an issue.”

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Posted 1 year ago

The Supply Cache is rated 4.7 based on 1,007 reviews