The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.70

4.7 Rating 1,051 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 1,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LOve the Smokey Bear so ks. My life partner wears them biking! He loves them. I was a national park ranger so when he saw them online he said "I would wear those". so I got them for him. Even though Smokey is a National Forest i con......”

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Posted 3 months ago

“Promptly and professional service.”

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Posted 3 months ago

“Included instructions on removing old handle on the new handle and a new pin, which make it much easier. Good ash and was coated with a polyurethane.”

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Posted 3 months ago

“Everything went great with my purchase thanks”

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Posted 3 months ago

“I love these water bottle carabiners - found them at REI years ago and was thrilled to be able to buy them here when they were no longer available in stores! I have one that’s at least 15 years old and still works great! Awesome product”

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Posted 4 months ago

“Easy ordering process and fast delivery.”

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Posted 4 months ago

“The Supply Cache website is easy to navigate and they have incredible shipping speed times.”

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Posted 4 months ago

“excellent service and prompt shipping with reasonable prices”

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Posted 4 months ago

“service was great, it said out of stock but came right away! I can not review the item it is a Christmas present.”

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Posted 4 months ago

“The only thing I miss is the email when orders ship”

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Posted 4 months ago

“The flight bag I purchased looks good to me! Just need to try it out. Looks like it's got plenty of room for what I need to take out on fire assignments.👍🏾”

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Posted 4 months ago

“Order was on time. And it was very good quality. I would order again.”

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Posted 5 months ago

“Very nice staff and very helpful with orders.”

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Posted 5 months ago

“I think 🤔 in times like these, things are exspensive enough. Without people being charged return shipping and shipping!! Just bad business in my opinion. And not a good way to keep customers.”

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Posted 5 months ago

Huston, We understand your disappointment about the shipping cost associated with your recent order and return. Our standard shipping cost is based on size of the item, value of the item, and shipping destination. Our return policy states, “Please note that shipping and handling costs will not be refunded unless the return is being made due to an order error on the part of The Supply Cache or due to product defect.” Please see our Return, Refund, and Warranty Policy if you have any further questions. https://www.supplycache.com/pages/return-refund-policy

Posted 5 months ago

“Yes I did received the order”

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Posted 5 months ago

“Alway have what I'm looking”

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Posted 5 months ago

“I have been buying wildland gear from The Supply Cache both in store and online for 20 years and have always had a great experience. Staff is friendly and helpful and prices are very competitive.”

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Posted 5 months ago

“I thought that the purchased items were reasonably priced, thankful that they were in stock. I was disappointed with the cost of shipping. Yes, I do understand the actual cost of shipping, it was definitely high. I will continue to be a customer. Maybe next time, through in a sticker or a pen (some bling). We like those surprises! Thanks C.M.”

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Posted 5 months ago

“Had no problem with ordering my items and customer service was great when I called reguarding questions on products.”

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Posted 5 months ago

“The service has been very good. My only concern has been delivery in Costa Rica, my things have been 8 days in one place. My things haven’t arrived yet.”

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Posted 5 months ago

The Supply Cache is rated 4.7 based on 1,051 reviews