The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.71

4.7 Rating 1,007 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 1,007 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 2 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experiences in a few words: Timely, accurate descriptions, fair pricing.”

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Posted 3 months ago

“I received a text saying that part of my order was out of stock and not going to be replaced how I wanted to proceed by calling a phone number. I did……… and I actually spoke with a real person. Yep…. A very pleasant woman that made some suggestions and made my order happen very smoothly. Fantastic service! Thank you all!”

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Posted 3 months ago

“I have ordered personally and through my Fire Department from The Supply Cache and they have always sent my stuff in a timely manner and always willing to help with questions or just to make your order better. Great job Supply Cache!!!”

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Posted 3 months ago

“Very fast shipping will be ordering more from you in the future”

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Posted 3 months ago

“Supply Cache is my go to for personal wildfire equipment needs, they have always been great. I recently purchased the “Big Ernie” from Mystery Ranch to replace my previous pack. I needed a pack that could be used for a variety of rolls (Engines, T2IA, Swamper, Safety, etc) and is easy to pack up and fit in small compartments. My past mystery ranch pack had the hard spine which caused it to be difficult to store, travel, and pack away. This new pack is great and saves so much room yet has adequate storage space when on the fireline. I also like the zippers to close off all compartments which helps prevent random debris getting in pack or items falling out in travel.”

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Posted 3 months ago

“Above and beyond customer service.”

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Posted 4 months ago

“I was on the road working a fire and ordered something I needed badly. I asked customer service to hold my order and till I knew where I was going to be next. They did hold it and got it to me, great experience, they will continue to have my business going forward.”

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Posted 4 months ago

“I didn't get my license plate cover. Still waiting”

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Posted 4 months ago

Duane, Your order was shipped July 1st and USPS is holding the package at the Post office per your request. A customer service agent will reach out to you regarding this matter.

Posted 4 months ago

“I am very pleased with the service I received from your company. Items came promptly and in good shape.”

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Posted 4 months ago

“Awesome service and very quick delivery will be ordering more soon”

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Posted 4 months ago

“I have found Supply Cache nothing short of a pleasure to deal with. Fast response to questions I’ve had and willing to give sound advice where needed. Fast shipping to New Zealand too. Thanks team.”

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Posted 4 months ago

“Overall great quality and service. items that were ordered, arrived within the week and were in good condition.”

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Posted 4 months ago

“Easy ordering, correct items received, order received in a timely fashion.”

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Posted 4 months ago

“The parts where awesome. However the o rings did not seal the water keeps leaking and my pressure is low for a low stream of water. It's at the collar near the hold.”

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Posted 4 months ago

“👍🏼they did good shopping was quick”

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Posted 4 months ago

“Never disappointed with them. Just wishing they bring back their ball cap with their logo my old is wearing out”

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Posted 4 months ago

“Everything I bought from Supply Cache was quality! Short ship time and exactly was I was hoping for.”

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Posted 4 months ago

“Pretty much everything I need to do my job I get here, it's not some knock off Chineseium garbage that falls apart on the line, it's not cheap getting all your own gear together and even harder to find it all. This place had everything I could need to live on the line and NFPA compliant is important when it comes to it as well. I also lead a rescue team for a mine as well and some supplies needed I have passed of to my company to purchase from here.”

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Posted 4 months ago

“Just got off the snake fire in Oregon. We did a burn opp and the”

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Posted 4 months ago

“I was dissapointed that the product did not include a mixing stick and cord/putty to prevent the product from leaking out.”

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Posted 4 months ago

The Supply Cache is rated 4.7 based on 1,007 reviews