The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.71

4.7 Rating 1,007 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 1,007 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found a hard to find item at a great price and fast delivery! Very satisfied!”

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Posted 3 years ago

“For some reason, the fire pants I ordered took 18 weeks to arrive (meaning I didn't have them for nearly all of the fire season). I'm not sure what the issue was as the pants were made about a 6 hour drive from my house (i.e., not overseas). The customer service wasn't bad, and the pants are nice, but I'm not sure I would order from The Supply Cache again.”

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Posted 3 years ago

“The Bullard lids I ordered are great and arrived in a timely manner. However I ordered a belt weather kit and phone case back in April, weather kit was broken and the phone case was for like a flip phone. Definitely not what was advertised”

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Posted 3 years ago

Hi Antonio, Did you contact customer service here about the belt weather kit? Also, our return policy allows for 30 days. There is no need to keep a case that didn't work out for you. We always modify descriptions if something seems off of misleading. Always contact customer service, especially if something arrives damaged.

Posted 3 years ago

“I ordered 2 pairs of pants and when they arrived, they were not the color I had ordered. The customer service associate I spoke with was prompt, professional and had my correct order on the road the next day while sending me everything that I needed to send the incorrect order back at no cost or hassle to me. Great customer service and awesome follow through!!”

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Posted 3 years ago

“Only you.”

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Posted 3 years ago

“Shipped quick and exactly what I Needed. Works fantastic an easy ready to go out of the box. Would buy again if needed.”

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Posted 3 years ago

“The site was easy to navigate”

The Supply Cache 5 star review on 7th October 2021

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Posted 3 years ago

“My package never arrived and was delivered to the wrong address filed a comp and never received a reply I spent five hundred dollars and never received my package”

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Posted 3 years ago

Hi Levi, We're sorry things have come to a poor review despite our efforts to help you. We re-routed your package to dispatch at your request. The package did arrive and we provided proof of delivery from UPS. Once a package arrives at its' destination, it is out of our hands as well as our carrier's hands.

Posted 3 years ago

“Great products, fast service. Very happy with my new Travis Tool!”

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Posted 3 years ago

“I am waiting for my order. I have 3 months waiting for my order.”

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Posted 3 years ago

Order delivered on 09/21/21.

Posted 3 years ago

“Ordering was simple and shipping was quick!”

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Posted 3 years ago

“Fast , Friendly, On time Highly recommend”

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Posted 3 years ago

“TSC had what I needed at a fair price and the customer service was great. I would and do recommend TSC to others.”

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Posted 3 years ago

“Awesome and quick delivery i was very happy that my package was shipped very securely”

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Posted 3 years ago

“very good!!! exelent very satisfactory”

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Posted 3 years ago

“I was very happy with how fast I got my items. Most places I looked at were out of stock and had 6 to 8 week delivery. I got my stuff in just over a week.”

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Posted 3 years ago

“When my order finally came, it was great. It took over a month to get my order of one pack. The communication was lacking, saying they were getting a shipment “in the next few days”. I was told this three times before I push the issue and finally got my pack.”

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Posted 3 years ago

“Always fast for some quick gear to make my job easier.”

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Posted 3 years ago

“got what I ordered very timely”

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Posted 3 years ago

“They carry the stuff you want and need.”

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Posted 3 years ago

The Supply Cache is rated 4.7 based on 1,007 reviews