The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.71

4.7 Rating 1,007 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 1,007 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 2 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my order in good shape. It took months to get but I understand that Supply Cache is dependent on their suppliers.”

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Posted 1 year ago

“I have only order one thing from this site that has been good. I hope this changes. Everything is either too expensive and trash or it’s just not on here. Amazon or your local wildland fire contractor will have way better stuff and will know the proper place to acquire good stuff without over spending or signing your life away.”

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Posted 1 year ago

We have read your review. We are having trouble understanding some of the details. Please contact our customer service at customerservice@supplycache.com.

Posted 1 year ago

“Satisfied with my order. Thank you.”

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Posted 1 year ago

“Quick and as requested.”

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Posted 1 year ago

“Very prompt delivery of exactly what I ordered. Great value.”

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Posted 1 year ago

“Great products, excellent service, and quick shipping… This company has it all… highly recommend!!”

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Posted 1 year ago

“Excellent service and Quality on items ordered and will order more in the next Fire season”

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Posted 1 year ago

“They are quick and efficient, package arrives within a few days and wasn’t beat up. Everything I ordered was in there. Couldn’t of had a easier route to buy wildland supplies.”

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Posted 1 year ago

“They shipped my order out in a timely manner and I received my order within days! They also automatically did the tax deduction without me having to do extra paperwork and I appreciate that so much! Will order from again.”

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Posted 1 year ago

“No no mo mo mo huh”

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Posted 1 year ago

“Got a MINI cooper and often it's difficult to find it in a crowded parking lot. Having the antenna topper makes it easier to find. Remember only you can prevent forest fires, says Smokey the Bear. Quick turnaround service and cute topper. Thanks for your service”

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Posted 1 year ago

“Great working with you folks and thanks for getting my order to me in a reasonable time in the backwoods of PA.”

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Posted 1 year ago

“Good products. Fast turnaround time and delivery.”

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Posted 1 year ago

“The supply cache does a great job providing supplies to wildland firefighters. Always great products!”

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Posted 1 year ago

“Previous purchases were good”

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Posted 1 year ago

“Great quality!”

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Posted 1 year ago

“We didn't get our 1.5 in hose. True north pants are the lowest quality. The saw kit with Oregon files and wedges is no good. The belt weather kit broke before it was used.”

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Posted 1 year ago

We understand and share your frustration with the backorder times caused by ongoing raw material shortages. We process and fill backorders in the order in which they are received as our stock replenishes. Thank you for your patience. We welcome product feedback and if you would like to address the specific concerns about the products you mentioned feel free to reach out to us at customerservice@supplycache.com or 1-800-839-0821

Posted 1 year ago

“ordered over 3 weeks and still have not received my order !!”

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Posted 1 year ago

Mike, We apologize for the delay that the backordered items on your order caused. International orders can experience delays that are outside of the carrier and our control. If you have any further questions feel free to reach out to us at customerservice@supplycache.com or 1-800-839-0821.

Posted 1 year ago

“Always have good customer service and very good timely arrival and shipping.”

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Posted 1 year ago

“Product arrived in good timing, and should help during next wildland incident”

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Posted 1 year ago

The Supply Cache is rated 4.7 based on 1,007 reviews