The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.71

4.7 Rating 997 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 997 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 2 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got a MINI cooper and often it's difficult to find it in a crowded parking lot. Having the antenna topper makes it easier to find. Remember only you can prevent forest fires, says Smokey the Bear. Quick turnaround service and cute topper. Thanks for your service”

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Posted 1 year ago

“Great working with you folks and thanks for getting my order to me in a reasonable time in the backwoods of PA.”

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Posted 1 year ago

“Good products. Fast turnaround time and delivery.”

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Posted 1 year ago

“The supply cache does a great job providing supplies to wildland firefighters. Always great products!”

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Posted 1 year ago

“Previous purchases were good”

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Posted 1 year ago

“Great quality!”

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Posted 1 year ago

“We didn't get our 1.5 in hose. True north pants are the lowest quality. The saw kit with Oregon files and wedges is no good. The belt weather kit broke before it was used.”

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Posted 1 year ago

We understand and share your frustration with the backorder times caused by ongoing raw material shortages. We process and fill backorders in the order in which they are received as our stock replenishes. Thank you for your patience. We welcome product feedback and if you would like to address the specific concerns about the products you mentioned feel free to reach out to us at customerservice@supplycache.com or 1-800-839-0821

Posted 1 year ago

“ordered over 3 weeks and still have not received my order !!”

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Posted 1 year ago

Mike, We apologize for the delay that the backordered items on your order caused. International orders can experience delays that are outside of the carrier and our control. If you have any further questions feel free to reach out to us at customerservice@supplycache.com or 1-800-839-0821.

Posted 1 year ago

“Always have good customer service and very good timely arrival and shipping.”

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Posted 1 year ago

“Product arrived in good timing, and should help during next wildland incident”

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Posted 1 year ago

“Quick turn around Easy returns and friendly staff”

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Posted 1 year ago

“Quick and efficient service. Shipping was fast.”

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Posted 1 year ago

“Always enjoy the supply cache , very tumbler in service”

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Posted 1 year ago

“The product was ok, but I had to wait 3 months to get it.”

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Posted 1 year ago

James, We understand, and share your frustration with the backorder times caused by ongoing raw material shortages. We process and fill backorders in the order in which they are received as our stock replenishes. Thank you for your patience.

Posted 1 year ago

“Zipper broke on my new bag other than that like the extra pocket”

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Posted 1 year ago

Raymond, Thank you for letting us know about the issue you had with the zipper on your duffle bag. The Supply Cache offers products from many manufacturers. Each manufacturer determines their own warranty policy. It is the policy of The Supply Cache to follow each manufacturer’s warranty. We are happy to assist you with any warranty questions or processes. If you believe you have a warranty claim, please contact us at 1.800.839.0821 or customerservice@supplycache.com . Our customer service team will facilitate your Warranty Claim

Posted 1 year ago

“Shipping is quick and everything shows up exactly how you order it”

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Posted 1 year ago

“Always have what I need in stock. Fair prices with quick order process and shipping. Will continue to buy from.”

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Posted 1 year ago

“Great product, excellent transaction all around.”

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Posted 1 year ago

“Great Pricing and a Fast Shipper. Will Order from them again”

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Posted 1 year ago

“Found the correct nomes thread color I needed snd placed my order. Shipped out the next day. Excellent service.”

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Posted 1 year ago

The Supply Cache is rated 4.7 based on 997 reviews