The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.70

4.7 Rating 1,059 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 1,059 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient , easy to deal with in regards to customer service. For international orders it would be nice if we had the option of USPS for postage as they may well find that the international sales on orders under $500 USD may increase as the price of shipping via DHL etc internationally sometimes makes the items you wish to purchase become cost prohibitive. Overall I will be happy to continue to use Supply Cache.”

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Posted 4 years ago

Thank you for the review and for the advice. The Supply Cache offers USPS for most orders and countries. If you could help us further by privately messaging us at customerservice@supplycache.com, that would help us troubleshoot any issues with USPS not showing for a small order. Take Care, TSC Staff.

Posted 4 years ago

“Was out on fire assignment not sure if it came on time. Packaged well.”

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Posted 4 years ago

“Good product and arrived shortly after I placed my order. No issues.”

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Posted 4 years ago

“The Supply Cache really cares about their customers. My order came within days. I was not expecting that fast of delivery. They were out of nomex neck gators that I wanted. That's why I only gave them 4 stars”

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Posted 4 years ago

“Selection and customer service are great. Please let the purchaser know when one or two items are holding up the rest of the order. When I called, you were great but I should not be the one calling.”

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Posted 4 years ago

“Shopping was easy enough, a more thorough explanation of the product would have been helpful. Applied uses and situations etc. We like the product and ultimately made the decision based upon the look of it in comparison to what we have and your other products. The site was easy to navigate.”

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Posted 4 years ago

“Good to work with”

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Posted 4 years ago

“I got Most of my order. There are a couple items that were backordered until NEXT YEAR?? Why not give me a refund on this order. Then give me a rain check on these discounted items. Send me a note when they are back in stock. By that time I would probably want something else from you guys. As it stands now, I don't know when I will get the rest of my order. I also don't know IF I will order anything more from you. If you don't have the product in stock, don't sell it. Also, it would be handy if your site tracked the amount of an item in inventory. If you had three on hand and I need four, I could decide right then how many I try to order. Thank You.”

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Posted 4 years ago

Hi Allen, when you get a chance, please call customer service @ 800-839-0821 so we can help you out if you need a refund or some more work on an accurate ETA. We deal with all levels of government agencies and backorders are a necessity in our industry. We may visit stock position online. That's a feature that may help several people. Take care, -TSC team.

Posted 4 years ago

The Supply Cache is rated 4.7 based on 1,059 reviews