The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.71

4.7 Rating 999 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 999 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 2 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the way your site is arranged. I had no trouble finding the item I was looking for. Shipping was fast and the packaging was more than sturdy enough for the job.”

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Posted 3 years ago

“The packaging around the product was perfect. The product was also in perfect condition. Plus, The Supply Cache sent me regular updates to keep track of the package. Great Service! Thank you.”

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Posted 3 years ago

“Good customer service. Great products. thank you supply cashe”

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Posted 3 years ago

“Was exactly what I wanted, at a reasonable price, and received it fairly quickly!”

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Posted 3 years ago

“Great service! The shipment arrived in perfect shape.”

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Posted 3 years ago

“As an Engine Boss/ICT4 I've gone through lot of gear and have been purchasing from the Supply Cache since 2001. Always pleased with the quality and timeliness of my purchases, from”

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Posted 3 years ago

“I purchased an Alpha jacket for my son and he is very happy with it.”

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Posted 3 years ago

“My orders are always promptly filled and shipped.”

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Posted 3 years ago

“Have not yet received what I ordered. Last thing on tracking was December 21 n then nothing.”

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Posted 3 years ago

“Always a great company to purchase from.”

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Posted 3 years ago

“The staff was helpful and although part of my order was back ordered, the broke up the shipment to accommodate me.”

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Posted 3 years ago

“Supply Cache supplied all items I needed in a timely manner whereas other retailers products were not available until 2021! Thanks for great support and availability of products 👌”

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Posted 3 years ago

“There was a problem with the timely shipping of my item. It was 7 days from the time of label creation until the item reached the US Post Office at their shipping location. Their staff refused to answer my clear and direct question on the shipping, gave me demonstrable wrong information twice and the upper level employee I dealt with was arrogant and non responsive. The USPS service was adequate once they received the package. The problem was with Supply Cache. Additionally, their shipping charges were inordinately high as was the item pricing. I should have shopped more carefully to begin with. If you have other alternatives I would recommend you use them rather than Supply Cache.”

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Posted 3 years ago

TSC's final response is: Mr. Hagstrom-While we understand your frustration with the Postal Service , our company processed and shipped your order on the next business day and shipped it using the method you chose. (Priority Mail $5.95) Your disappointment is with the Postal Service. We are happy to hear your product arrived and will consider this issue resolved and closed.

Posted 3 years ago

“Great product. Fast shipping.”

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Posted 3 years ago

“Supply cache is great, fast shipping in my case in my case.”

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Posted 3 years ago

“Great service, USPS was slow getting this to me but not supply cache problem”

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Posted 3 years ago

“I miss going to the store but online service is great.”

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Posted 3 years ago

“Came in one peace and just as described”

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Posted 3 years ago

“Great place to find what is needed. Items have always been in stock and arrive fast!”

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Posted 3 years ago

“I highly suggest that you INCLUDE the Carbide Cutter when you market Timberline's chain saw sharpener! It's a nasty trick that you subject your prospective patrons to - flashing a lower price, but not adequately illustrating that a key component is not included. Like buying a vehicle when the ignition key isn't included. NEVER Again!!!!”

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Posted 3 years ago

Hi John, we wanted to reach out. Because there are so many different types of chain, we have a large warning on our TImberline sharpener page to pick the carbide appropriate for your application. We are sorry you missed it but we're leaving your review up in case it helps someone else.

Posted 3 years ago

The Supply Cache is rated 4.7 based on 999 reviews