The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.70

4.7 Rating 1,062 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 1,062 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only thing I miss is the email when orders ship”

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Posted 5 months ago

“The flight bag I purchased looks good to me! Just need to try it out. Looks like it's got plenty of room for what I need to take out on fire assignments.👍🏾”

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Posted 5 months ago

“Order was on time. And it was very good quality. I would order again.”

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Posted 5 months ago

“Very nice staff and very helpful with orders.”

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Posted 5 months ago

“I think 🤔 in times like these, things are exspensive enough. Without people being charged return shipping and shipping!! Just bad business in my opinion. And not a good way to keep customers.”

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Posted 5 months ago

Huston, We understand your disappointment about the shipping cost associated with your recent order and return. Our standard shipping cost is based on size of the item, value of the item, and shipping destination. Our return policy states, “Please note that shipping and handling costs will not be refunded unless the return is being made due to an order error on the part of The Supply Cache or due to product defect.” Please see our Return, Refund, and Warranty Policy if you have any further questions. https://www.supplycache.com/pages/return-refund-policy

Posted 5 months ago

“Yes I did received the order”

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Posted 5 months ago

“Alway have what I'm looking”

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Posted 5 months ago

“I have been buying wildland gear from The Supply Cache both in store and online for 20 years and have always had a great experience. Staff is friendly and helpful and prices are very competitive.”

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Posted 5 months ago

“I thought that the purchased items were reasonably priced, thankful that they were in stock. I was disappointed with the cost of shipping. Yes, I do understand the actual cost of shipping, it was definitely high. I will continue to be a customer. Maybe next time, through in a sticker or a pen (some bling). We like those surprises! Thanks C.M.”

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Posted 6 months ago

“Had no problem with ordering my items and customer service was great when I called reguarding questions on products.”

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Posted 6 months ago

“The service has been very good. My only concern has been delivery in Costa Rica, my things have been 8 days in one place. My things haven’t arrived yet.”

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Posted 6 months ago

“They are always prompt in sending my orders”

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Posted 6 months ago

“Gifted these bandanas to my "experienced" hiking group in California. I love it due to hiking in scheduled hunting areas....wear orange. It is a very nice big bandana with very useful information.”

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Posted 6 months ago

“always great service and products”

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Posted 6 months ago

“Excellent products and excellent customer service I would recommend them to anyone been fighting Wildland fires for 45 years and still continuing praise the good Lord thank you for your products and time and have a blessed day and God bless you all”

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Posted 6 months ago

“I had placed a order for a item. But when purchased it did not say backorder. That is the only negative thing. Supply cache made right by not charging individual ship for the the two items since they shipped at different times.......”

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Posted 6 months ago

“My hoe RoX”

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Posted 6 months ago

“Exelent service very hi quality products”

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Posted 6 months ago

“Seems to be a good product”

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Posted 6 months ago

“The bugz safety goggles are slick as hell, and the bar cover fit like a glove.”

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Posted 7 months ago

The Supply Cache is rated 4.7 based on 1,062 reviews