The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.70

4.7 Rating 1,055 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 1,055 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Helpful Report

Posted 3 years ago

“They have quick response friendly and courteous on the phone as well”

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Posted 3 years ago

“I / we have used supply cache for many years and will continue to use them because of there customer service. There shipping rates are a little high but they usually have items in stock where some of there competition does not.”

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Posted 3 years ago

“My order took a few months to get to me, I understand covid has made getting things very difficult. The costumer service was outstanding. I did have to call a few times and check on the order but because of costumer service I’m giving a good review.”

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Posted 3 years ago

“I like my wildland pack alot, would definitely recommend to a friend.”

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Posted 3 years ago

“the delivery was a tad slow but the product itself is of excellent quality”

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Posted 3 years ago

“Hopefully it will be worth the price.”

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Posted 3 years ago

“Great product arrived on time works great”

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Posted 3 years ago

“Great products, selection, and service, but shipping is really high for ALaska. A USPS option for small orders would be better.”

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Posted 3 years ago

Thanks Mark, We've added a rate for USPS to both AK and HI for smaller items. It is a bit restrictive because of the size limitations but should be a good option for most purchases. Great suggestion!

Posted 3 years ago

“Quality products and great customer service. Fast communication response.”

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Posted 3 years ago

“Fast shipping, great website that’s easy to navigate.”

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Posted 3 years ago

“I don’t blame Supply Cache, and I know you’re suppliers will blame Covid but it took quite a while to get a Pulaski”

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Posted 3 years ago

“I made an online purchase and arranged to pick it up, and remembered another item we needed when I stopped in. It all worked out. Nice reception, col water, nobody around.”

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Posted 3 years ago

“Easy to check out and was delivered very timely! I will say I ordered a hat, and it was delivered crammed into a small box that did affect the structure of the brim and crown, which I didn’t love. Just some feedback on packaging hats, as no one wants to receive a hat that has been slightly altered upon delivery.”

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Posted 3 years ago

“The inventory of fire gear is great, the prices seem competitive, but the shipping department really needs work. I got no delivery time notice after 2 weeks I called and asked why. They told me that one item was back-ordered and were holding up the whole shipment because of one item. They should immediately ship what they have, and then send a second shipment with any back-ordered items...not try to shave their shipping costs.”

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Posted 3 years ago

“Fast delivery and service”

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Posted 3 years ago

“Fast delivery, and true to the products description and price.”

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Posted 3 years ago

“Items were as described and shipped very fast.”

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Posted 4 years ago

“Excellent prices and customer service.”

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Posted 4 years ago

“Delivery was on time and product in good shape”

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Posted 4 years ago

The Supply Cache is rated 4.7 based on 1,055 reviews