The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.70

4.7 Rating 1,051 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 1,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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Anonymous

Anonymous // 01/01/2019

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“Great price and fast shipping.”

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Posted 1 month ago

“Service is great, I'd like to see a place for PO number on your site so I can distinguish who's order is who's please.”

The Supply Cache 3 star review on 3rd March 2025

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Posted 1 month ago

Brian, There is a spot in the checkout process to add an order note. This is where you would add your PO, name or any other notes you would need to tell which order belongs to whom.

Posted 1 month ago

“Good day Ordering was excellent but tracking my package and updating tracking were lacking in both respects.”

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Posted 1 month ago

Wayne, Three emails were sent to the email that you provided upon ordering. A shipping notification, an out for delivery email and a delivery notification. Each of those emails contained your USPS tracking number. Please check your SPAM or junk folder as the computer generated emails sometimes end up there.

Posted 1 month ago

“As a wildland firefighter it's good to find quality products for reasonable prices.”

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Posted 1 month ago

“My hoe came in two days and the packaging was extremely well done. I am very impressed.”

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Posted 2 months ago

“Good price on products fast delivery”

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Posted 2 months ago

“Geat selection seems adequate and prices are fair and acceptable.”

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Posted 2 months ago

“I was a professional Firefighter for 33 yrs. Supply Cache had the components I needed for my home WUI kit. Everything I ordered was in stock, high quality, and delivered very quickly. I placed an order for some other items from another company (to save a few dollars) and was told 4-6 wks out and still have not received them. I will order from Supply Cache only going forward.”

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Posted 2 months ago

“Very satisfying with the product.”

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Posted 2 months ago

“The service was great.. .good turn around time from order to receipt of my purchase. I met a guy named Mike that worked for Supply Cache way back in 2003 at AZ wildfire academy. Have made several orders over the years and it is my only go to for wlidland anything! My dept. now orders from Supply Cache as well. Keep on keeping on and we will continue supporting your business. Best Regards, Robert”

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Posted 2 months ago

“nice upgrade from my old style goggle.”

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Posted 2 months ago

“Very good experience overall. My only critique is a shipping notice would have been nice and a sticker would have been cool.😎”

Helpful Report

Posted 2 months ago

Stephen, Thank you for your feedback. Shipping notices are automatically sent to the email on record. Because these emails are computer generated they sometimes end up in SPAM folders.

Posted 2 months ago

“Quality products, professional, easy checkout process.”

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Posted 2 months ago

“Ordered several items, had to do some returns and exchanges, friendly customer service, simple procedures and prompt.”

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Posted 2 months ago

“Great merchandise and service.”

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Posted 2 months ago

“I was thrilled to be able to find someone who could supply me with a gasket for my drip torch. It's a small piece that the tool is a hazard to use without and hard to source. The manufacturer wouldn't even answer my email. The total cost was high for such a small part but no doubt supply cache didn't get rich off of it. thanks!”

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Posted 2 months ago

“The Supply Cache often has the items I'm looking for in stock, and they have great order recieved to shipping times. Items come properly package to prevent damage.”

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Posted 3 months ago

“I am very satisfied with the orders that I have ordered from the supply cache”

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Posted 3 months ago

“Last minute order, was delivered on time.”

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Posted 3 months ago

“Best price. Best service. Best shipping.”

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Posted 3 months ago

The Supply Cache is rated 4.7 based on 1,051 reviews