The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.70

4.7 Rating 1,055 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 1,055 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy checkout and quick delivery.”

Helpful Report

Posted 1 year ago

“Either i ordered the wrong item or i was delivered the wrong item at my last purchase. I wanted a practice fire shelter to use in demonstrations, and i received a plastic cover for a practice fire shelter. Plan to return it.”

Helpful Report

Posted 1 year ago

Elena, Thank you for your order. Looking at your order, you did order the https://www.supplycache.com/products/practice-fire-shelter-poly-bag-replacement-new-generation. From your review, it sounds like the item you wanted to order was https://www.supplycache.com/products/practice-fire-shelter-new-generation. Please reach out to customer service at customerservice@supplycache.com or 1-800-839-0821 to have them assist you with the exchange process. Thank you.

Posted 1 year ago

“I received my order in good shape. It took months to get but I understand that Supply Cache is dependent on their suppliers.”

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Posted 1 year ago

“Satisfied with my order. Thank you.”

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Posted 1 year ago

“Previous purchases were good”

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Posted 1 year ago

“The adze handle that I purchased was top quality. I feel that the price is too high for this item, and the shipping costs outrageous. The cost of the handle far outweighed the value of the tool that it was used for. Such is the cost of the current business climate in the USA. At the end of all of this whining, I needed this handle and The Supply Cache was able to sell me one on short order.”

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Posted 1 year ago

“items orderd where shipped and received in good shap the only thing is when ordeing descriptions could be better on some items”

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Posted 1 year ago

“Got what I needed”

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Posted 1 year ago

“I received my tool/ parts quickly and everything arrived in perfect condition. I still have a part on backorder, and am looking forward to receiving it. Good service!”

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Posted 1 year ago

“The Cache has a good selection of fire related products. If you visit there store, you can try the 10 different style of goggles they have. I found the one that fit over my glasses thanks to there help, selection, and patients.”

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Posted 1 year ago

“Customer Service is top-notch. Back orders are an issue.”

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Posted 1 year ago

“great customer service”

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Posted 2 years ago

“Fast delivery to germany. Product is as expected. Unfortunately high transport costs.”

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Posted 2 years ago

“you had what I needed.”

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Posted 2 years ago

“Order was delivered in good time, undamaged, and as described.”

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Posted 2 years ago

“All good”

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Posted 2 years ago

“Fast shipping on orders that are in stock!”

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Posted 2 years ago

“My wind gauge has not worked picked up wind— I believe the magnet is stuck and I’ve been u able to use it since getting it. I’d love some support with this! Makshya”

Helpful Report

Posted 2 years ago

Makshya, We are sorry that you are having an issue with this item. Customer service will reach out to you to get the issue taken care of. Please note you can email us anytime at customerservice@supplycache.com or call 1-800-839-0821 M-F 8AM MST-5PM MST. Thank You

Posted 2 years ago

“It suited me but a tie around the hood would be great!”

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Posted 2 years ago

“It got here in a short time and was just what I wanted!!”

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Posted 2 years ago

The Supply Cache is rated 4.7 based on 1,055 reviews