The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.71

4.7 Rating 1,015 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 1,015 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 2 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Durable tool, wider head works well in our area for mop up”

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Posted 4 years ago

“great fast and accurate service.”

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Posted 4 years ago

“Order 10 MSR fuel bottle caps with O-rings. They work great (though after-market), seem to be the same high quality as the "real" MSR originals. Made of the same tough nylon plastic material, fit and function is perfect. Supply Cache's copies are Gray colored, and cost $1.50. The original MSR non-child proof cap is Black colored, and the best price out there is $6.50, and often go for $12.00. For me that was a $50 savings over the next best price on the internet. Service was good, shipping was fine (not next day, but reasonable). Overall, very happy. These seem to perform flawlessly, and I would recommend them to anyone for camping or backpacking, or any fire dept, or hot shot team.”

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Posted 4 years ago

“I’ve ordered items from the supply cache before with out incident in past years, this year when I placed orders this year that can’t seem to keep in contact to let you know that your order is delayed do you back stock, which I get it was a busy fire season but you should at least email the customer saying sorry we are waiting on back orders items so I don’t have to email you 2 months after wondering why I haven’t heard anything from your company, when I did email one of your reps said that you had everything in the order except for one item, my thought would have maybe seen about sending what you had them send the rest when available. I’m not sure if I will keep me business with you or not, that incident really had me torqued.”

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Posted 4 years ago

Hi Randall, Thank you for saying something. If you are able to give some more detail that would be great. I can email you directly with permission as well. A couple of things we ask in this scenario involve the items on the initial order confirmation. Out of stock is typically noted there. It is possible notifications are blocked by spam filter. You'd have to whitelist supplycache.com in that case. It is possible you bought the last of an item in a quantity greater than 1, which can cause the disconnect. We're currently working on a resolution for that. Thank you, Scott/ The Supply Cache

Posted 4 years ago

“Haven't worn it yet on a wildfire yet it seems comfotable and hopefully not fogging up my glasses.”

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Posted 4 years ago

“Great store definitely going to purchase more top quality products!”

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Posted 4 years ago

“The Supply Cache had the hard to find items at the right price. I made the order, it shipped and arrived faster than expected.”

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Posted 4 years ago

“Have been a repeat customer for years, Great products and super fast shipping. Always a pleasure to deal with The Supply Cache. Many Thanks!”

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Posted 4 years ago

“Great products! Great service! Got exactly what I needed when I needed it.”

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Posted 4 years ago

“I have not had an opportunity to install the product yet but it looks great and the customer service was superb!”

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Posted 4 years ago

“The Supply Cache has always provided us with great customer service. Very professional, prompt and knowledgeable about their products.”

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Posted 4 years ago

“SC, I never received my 70F Tripple hoe with fierglass handle. Someone must have stolen it. I need Mr. Romero to file a claim with UPs. Thanks, Steve”

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Posted 4 years ago

“These guys are great,very satisfied with purchase and service!”

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Posted 4 years ago

“Fast shipping. Love ordering from Supply Cache.”

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Posted 4 years ago

“Fast delivery and ease of ordering. It’s nice to receive items that are on sale.”

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Posted 4 years ago

“Ordered online and didn't need to contact customer service. Fast, reliable service and never disappointed with the merchandise.”

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Posted 4 years ago

“Fuel container tags a good quality and reasonably priced. Fastener band could be a bit longer, but as is, it just fits our containers with the largest handles.”

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Posted 4 years ago

“I ordered a rhino hand tool from a different store and that was like last month and I still haven’t received it but when I ordered some bugs goggles from the supply cache I got it in time I needed them so I’ll say this the Supply Cache is damn good about getting the order out to the people that ordered whatever they ordered in the near future I will be going to supply cache to getting the things I need Thank you Supply Cache”

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Posted 4 years ago

“Great service I will continue to buy all my gear from you no question”

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Posted 4 years ago

“Excellent as always used you for ten years. Quality stuff and shipped quickly.”

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Posted 4 years ago

The Supply Cache is rated 4.7 based on 1,015 reviews