The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.71

4.7 Rating 997 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 997 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 2 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good gloves use them all day hands have not been crushed and my fingers have stayed safe so far- small suggestion if you could sell a clip to keep my gloves secured to my belt”

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Posted 3 years ago

“Easy to use website, excellent customer service by providing a quick response to an inquiry.”

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Posted 3 years ago

“No complaints on the Cache, they had my product to me and just a few days.”

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Posted 3 years ago

“Received order quickly. Glove description misleading”

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Posted 3 years ago

“Living in the heart of the forest, tools for fire suppression are essential. From PPE to equipment, Supply Cache is a first go resource.”

The Supply Cache 5 star review on 25th August 2021

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Posted 3 years ago

“Super helpful and great customer service!!! I’d recommend to anyone trying to buy gear if Supply Cache has it, buy it through them!”

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Posted 3 years ago

“Great products, selection, and service, but shipping is really high for ALaska. A USPS option for small orders would be better.”

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Posted 3 years ago

Thanks Mark, We've added a rate for USPS to both AK and HI for smaller items. It is a bit restrictive because of the size limitations but should be a good option for most purchases. Great suggestion!

Posted 3 years ago

“I was ordered a wildland fire shirt size 2xl I received a shirt in a small size, and then had to pay shipping to send back the incorrect shirt.”

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Posted 3 years ago

Sorry Warren, you actually did order a small brush shirt. This would have been visible from checkout through order confirmation. Customer service did the correct thing, asking you to send the small so we could help with an exchange. If you would like a copy of your original order, you can request it. Otherwise please check your order confirmation, sent at the time you placed your order. This is often in a junk mail box if you are a gmail user or have opted out of our email communication.

Posted 3 years ago

“Dianna was incredibly helpful! ThaNK YOU!”

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Posted 3 years ago

“Great company, quality products, shipped asap and arrived early. Very grateful for the excellent customer service so I could have everything I needed to deploy for my first fire season.”

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Posted 3 years ago

“Shipped promptly and accurately. I’ll be back.”

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Posted 3 years ago

“Delivery was pretty quick and my merchandise arrived complete.”

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Posted 3 years ago

“Excellent customer support. Answered my questions quickly. Great job”

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Posted 3 years ago

“The Supply Cache has been great to work with. The ordering went smoothly and the items were received quickly. On my last order I mixed up the address but the customer service folks were great in resolving the problem. -- Great customer service!”

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Posted 3 years ago

“I have been fighting fires over 30 yrs and finally replaced my red bag to the flight bag. This bag is awesome!! Not only does it store everything, it is built to out last my fire career! I will be buying line gear next!! Great product!!”

The Supply Cache 5 star review on 12th August 2021

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Posted 3 years ago

“Item wasn’t in stock at time of purchase, was shipped quickly once item was arrived at Supply Cache. Item was not damaged and as described.”

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Posted 3 years ago

“The bag was amazing, and I couldn't be happier. This would be the second time I made a purchase through The Supply Cache and each time my stuff arrived a Day or two earlier!”

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Posted 3 years ago

“Easy to navigate website. Good prices. Fast checkout. Fast delivery. Everything about Supply Cache is fantastic. When we need wildland supplies, its our first stop.”

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Posted 3 years ago

“They were very helpful in letting me know the status of my order and even shipped the items that were in stock before the entire order was ready at no extra charge.”

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Posted 3 years ago

“The Bullard suspension I ordered, was here within a week, outstanding for being in the middle of fire season.”

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Posted 3 years ago

The Supply Cache is rated 4.7 based on 997 reviews