The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.71

4.7 Rating 997 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 997 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

Write Your review

Tell us how The Supply Cache made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Supply Cache 2 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my order quickly which was awesome. I needed to exchange for a size correction, and they never emailed me back. They also failed to answer the phone twice when i called during business hours. I need a shipping number from them for this return - this is quite irritating.”

Helpful Report

Posted 3 years ago

“Excellent price and quick shipping had a fresh crispy hat in perfect condition to a happy costomer!”

Helpful Report

Posted 3 years ago

“Good customer service”

The Supply Cache 5 star review on 2nd November 2021

Helpful Report

Posted 3 years ago

“Easy to order, quick turn-around, arrived quickly”

Helpful Report

Posted 3 years ago

“With the continued supply shortages. All orders are being fulfilled and shipped quickly. Very happy with products and pricing.”

Helpful Report

Posted 3 years ago

“Great belt, simple and works.”

Helpful Report

Posted 3 years ago

“Great products, website provided easy transaction - will continue to shop and purchase at Supply Cache”

Helpful Report

Posted 3 years ago

“Excellent service and competitive prices. Shipping is always fast and items well protected from damage. Supply Cache is always my first stop when looking for what I need.”

Helpful Report

Posted 3 years ago

“Great company, great customer service, easy to return things!”

Helpful Report

Posted 3 years ago

“you guys are great thank you”

Helpful Report

Posted 3 years ago

“Found a hard to find item at a great price and fast delivery! Very satisfied!”

Helpful Report

Posted 3 years ago

“For some reason, the fire pants I ordered took 18 weeks to arrive (meaning I didn't have them for nearly all of the fire season). I'm not sure what the issue was as the pants were made about a 6 hour drive from my house (i.e., not overseas). The customer service wasn't bad, and the pants are nice, but I'm not sure I would order from The Supply Cache again.”

Helpful Report

Posted 3 years ago

“The Bullard lids I ordered are great and arrived in a timely manner. However I ordered a belt weather kit and phone case back in April, weather kit was broken and the phone case was for like a flip phone. Definitely not what was advertised”

Helpful Report

Posted 3 years ago

Hi Antonio, Did you contact customer service here about the belt weather kit? Also, our return policy allows for 30 days. There is no need to keep a case that didn't work out for you. We always modify descriptions if something seems off of misleading. Always contact customer service, especially if something arrives damaged.

Posted 3 years ago

“I ordered 2 pairs of pants and when they arrived, they were not the color I had ordered. The customer service associate I spoke with was prompt, professional and had my correct order on the road the next day while sending me everything that I needed to send the incorrect order back at no cost or hassle to me. Great customer service and awesome follow through!!”

Helpful Report

Posted 3 years ago

“Only you.”

Helpful Report

Posted 3 years ago

“Shipped quick and exactly what I Needed. Works fantastic an easy ready to go out of the box. Would buy again if needed.”

Helpful Report

Posted 3 years ago

“The site was easy to navigate”

The Supply Cache 5 star review on 7th October 2021

Helpful Report

Posted 3 years ago

“My package never arrived and was delivered to the wrong address filed a comp and never received a reply I spent five hundred dollars and never received my package”

Helpful Report

Posted 3 years ago

Hi Levi, We're sorry things have come to a poor review despite our efforts to help you. We re-routed your package to dispatch at your request. The package did arrive and we provided proof of delivery from UPS. Once a package arrives at its' destination, it is out of our hands as well as our carrier's hands.

Posted 3 years ago

“Great products, fast service. Very happy with my new Travis Tool!”

Helpful Report

Posted 3 years ago

“I am waiting for my order. I have 3 months waiting for my order.”

Helpful Report

Posted 3 years ago

Order delivered on 09/21/21.

Posted 3 years ago

The Supply Cache is rated 4.7 based on 997 reviews