The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.71

4.7 Rating 1,007 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 1,007 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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Anonymous

Anonymous // 01/01/2019

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“Great selection and good customer service”

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Posted 2 years ago

“You had everything we need in stock.”

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Posted 2 years ago

“fast shipping and good quality products”

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Posted 2 years ago

“Great products with prompt courteous service.”

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Posted 2 years ago

“Awesome and fast service! Helpful inventory descriptions! Many thanks!”

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Posted 2 years ago

“Great product and gear at a great price!!!”

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Posted 2 years ago

“Good service, great products, and quick delivery.”

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Posted 2 years ago

“i recommend this store to all of my fire fighters.”

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Posted 2 years ago

“nice and profession”

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Posted 2 years ago

“Zero communication. Slow shipping.”

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Posted 2 years ago

Hello Moray. I apologize that you had a negative experience. We are reviewing our international shipping procedures to ensure our communications with international customers is thorough and informative. I have also reached out to you directly via email to get more information. Thank you for sharing your thoughts.

Posted 2 years ago

“Very easy delivery was fast”

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Posted 2 years ago

“I ordered boots back in November. Still no shipping number. Got 3 different estimated date when they will receive them. Paid over 500.00 still nothing. We are 5 months almost 6 months down the road now. Still waiting on to receive information on shipping”

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Posted 2 years ago

Jaycee, I am sorry to hear about your negative experience. We take pride in providing exceptional customer service and will look into the issue you shared with us here. Thank you for bringing this to our attention. Your feedback helps us to improve the customer experience for you and future customers. I see that your customer service was able to provide you with tracking information and that you did receive your boots.

Posted 2 years ago

“Fast shipping!”

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Posted 2 years ago

“Very good service.”

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Posted 2 years ago

“great item's quick shipping reasonable pricing ....”

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Posted 2 years ago

“Quick shipping, competitive pricing and a wide selection of brands and items to choose from.”

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Posted 2 years ago

“Excellent products. Customer service is terrific!”

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Posted 2 years ago

“Very good selection, quality and delivery. I’m very pleased.”

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Posted 2 years ago

“The nomax is fine it’s the cheap buckel,I would like a refund.”

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Posted 2 years ago

William, Please contact our customer service team at 1-800-839-0821 or customerservice@supplycache.com and they will help you return the item you are dissatisfied with. We will refund or exchange any unused merchandise that is returned within 30 days of receipt. Merchandise must be in original product packing and in resalable condition. Thank you

Posted 2 years ago

“Ease of purchase; great service”

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Posted 2 years ago

The Supply Cache is rated 4.7 based on 1,007 reviews