The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.71

4.7 Rating 997 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 997 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 2 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item I ordered, a Water Thief, is a unique item that I found only carried by The Supply Cache. The ordering was easy and simple. The shipping was prompt and accurate with the tracking number provided. The item arrived and I tested it on my system. It works as I had hoped it would. I don't think I will need another Water Thief but if I do or if someone needs a recommendation, I would highly recommend ordering from The Supply Cache.”

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Posted 10 months ago

“Great service; good prices”

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Posted 10 months ago

“Easy checkout and quick delivery.”

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Posted 11 months ago

“Easy to use site. Quick service”

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Posted 11 months ago

“Fit perfectly and was exactly what I ordered. Very quick delivery!!”

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Posted 11 months ago

“Great Items And easy website navigation”

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Posted 11 months ago

“I have done business with Supply Cache for over 30 years and today was the first time that I wasn't pleased with their service. we ordered Crewboss pants 5 months ago and still have not received them. now they tell me its gonna be in late january till we get them. May have to shop somewhere else now, Ill let you know when we might get them. Chief Greasby”

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Posted 11 months ago

Thank you very much for your long term business. We understand and share your frustration with the backorder lead times caused by ongoing material shortages experienced by some of our suppliers. As we receive product from our suppliers, we process and fill backorders in the order in which they are received. Thank you for your patience.

Posted 11 months ago

“Quick shipping, great product support, and great products. I won't look elsewhere for anything I need for working in the field.”

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Posted 11 months ago

“Quick shipping and accurate.”

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Posted 11 months ago

“Either i ordered the wrong item or i was delivered the wrong item at my last purchase. I wanted a practice fire shelter to use in demonstrations, and i received a plastic cover for a practice fire shelter. Plan to return it.”

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Posted 11 months ago

Elena, Thank you for your order. Looking at your order, you did order the https://www.supplycache.com/products/practice-fire-shelter-poly-bag-replacement-new-generation. From your review, it sounds like the item you wanted to order was https://www.supplycache.com/products/practice-fire-shelter-new-generation. Please reach out to customer service at customerservice@supplycache.com or 1-800-839-0821 to have them assist you with the exchange process. Thank you.

Posted 11 months ago

“I received my order in good shape. It took months to get but I understand that Supply Cache is dependent on their suppliers.”

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Posted 11 months ago

“I have only order one thing from this site that has been good. I hope this changes. Everything is either too expensive and trash or it’s just not on here. Amazon or your local wildland fire contractor will have way better stuff and will know the proper place to acquire good stuff without over spending or signing your life away.”

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Posted 11 months ago

We have read your review. We are having trouble understanding some of the details. Please contact our customer service at customerservice@supplycache.com.

Posted 11 months ago

“Satisfied with my order. Thank you.”

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Posted 11 months ago

“Quick and as requested.”

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Posted 1 year ago

“Very prompt delivery of exactly what I ordered. Great value.”

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Posted 1 year ago

“Great products, excellent service, and quick shipping… This company has it all… highly recommend!!”

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Posted 1 year ago

“Excellent service and Quality on items ordered and will order more in the next Fire season”

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Posted 1 year ago

“They are quick and efficient, package arrives within a few days and wasn’t beat up. Everything I ordered was in there. Couldn’t of had a easier route to buy wildland supplies.”

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Posted 1 year ago

“They shipped my order out in a timely manner and I received my order within days! They also automatically did the tax deduction without me having to do extra paperwork and I appreciate that so much! Will order from again.”

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Posted 1 year ago

“No no mo mo mo huh”

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Posted 1 year ago

The Supply Cache is rated 4.7 based on 997 reviews