The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.71

4.7 Rating 999 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 999 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 2 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made an online purchase and arranged to pick it up, and remembered another item we needed when I stopped in. It all worked out. Nice reception, col water, nobody around.”

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Posted 3 years ago

“I love the Smokey the Bear antenna toppers. Bought a ton in case they get snagged or fly off. Nobody can hate in Smokey. “Only you can prevent wildfires.” -Da Bear”

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Posted 3 years ago

“Easy to check out and was delivered very timely! I will say I ordered a hat, and it was delivered crammed into a small box that did affect the structure of the brim and crown, which I didn’t love. Just some feedback on packaging hats, as no one wants to receive a hat that has been slightly altered upon delivery.”

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Posted 3 years ago

“Quick turnaround”

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Posted 3 years ago

“The inventory of fire gear is great, the prices seem competitive, but the shipping department really needs work. I got no delivery time notice after 2 weeks I called and asked why. They told me that one item was back-ordered and were holding up the whole shipment because of one item. They should immediately ship what they have, and then send a second shipment with any back-ordered items...not try to shave their shipping costs.”

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Posted 3 years ago

“Great customer service.”

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Posted 3 years ago

“Good quality products and fast shipping this is a big help to me when I need the product to helps me on the fire line. Good job.”

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Posted 3 years ago

“Excellent quality and timely shipping”

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Posted 3 years ago

“Good selection at fair prices”

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Posted 3 years ago

“Super fast exactly what I expected I’ll purchase from them again”

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Posted 3 years ago

“The items came quickly and well packed. I will order form these folks again.”

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Posted 3 years ago

“Good selection and prices, I reccomend the SC to my trail work friends. I'm a Crew Leader for the Pacific Crest Trail Association and use my tools and supplies a lot, so quality, durability, and price are important!”

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Posted 3 years ago

“Great price and quick delivery”

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Posted 3 years ago

“The right replacement handle with a perfect fit. The price was right too.”

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Posted 3 years ago

“The best place for wild land fire fighters to buy gear, easy shopping and quality products 🤘🏻”

The Supply Cache 5 star review on 22nd June 2021

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Posted 3 years ago

“This is the third shirt I have purchased, the other two are large. I needed a medium shirt but the sleeves are too short so I’ll go back to the large and give this shirt to another firefighter. These are used in Greece.”

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Posted 3 years ago

“Good price, speedy delivery.”

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Posted 3 years ago

“Supply cache came through with the Mystery Ranch hotshot tl packs when there was scarce supply or to no supply for it on other websites. I felt lucky because some of my crew members are still waiting for their packs and it won't arrive to late August so they’re stuck with the GSA packs. They were the first people to order around April (from main Website of the maker) and I order late May. Either way I’m glad that some of my crew members and I got our packs.”

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Posted 3 years ago

“My order was never shipped even though you received my payment of over 800$. I was told it was fraud protection issue from supply cache. I was never told about the issue until I called 2 weeks later. It really feels like supply cache was just trying to keep my money without sending any product. I will never be shopping there again until they prove they are an honest company”

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Posted 3 years ago

“It’s a great company with great staff. I use them for all of my wildland gear and all of there products have held up to very heavy use.”

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Posted 3 years ago

The Supply Cache is rated 4.7 based on 999 reviews