The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.71

4.7 Rating 1,015 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 1,015 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 2 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Supply Cache always ships products quickly, and their customer service is friendly and courteous. Highly recommend!”

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Posted 3 years ago

“Fast shipping. Great prices and product”

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Posted 3 years ago

“Had pack in stock and shipped fast !!!.. What more could u ask for. Thumbs up.”

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Posted 3 years ago

“Supply Cache, has been our go to source for wildland fire equipment, and firefighter support material such as FOG and Pocket field guides which we issue annually to our personnel.”

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Posted 3 years ago

“Top of the line fire pack I enjoy it thank you supply cache”

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Posted 3 years ago

“Very good supply source for wildland fire and forestry. Prices are competitive, with some goods being a solid savings compared to other suppliers, but not for every item.. Easy to navigate website and friendly staff if you need to call. I've had a good experience, but always hoping for some better insider-deals to incentivize me to purchase from Supply Cache alone. OH - they are better at telling you if something is in stock, others will sell it and not tell you until you order! (hint, "Suppliers" is in the name)”

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Posted 3 years ago

“I called the Supply Cache for availability of a size 13 wildland firefighter boot, and the contact checked inventory and said they had two available, That in itself was fantastic. We placed the order online and within 7 to 10 days the product shipped from Colorado to CA. The staff was helpful, the product availability was great...I would most certainly recommend the Supply Cache to anybody and use them in the future.”

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Posted 3 years ago

“Delivery was timely, and the customer service good....”

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Posted 3 years ago

“Prompt shipping & delivery. Product looks durable and adequate.”

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Posted 3 years ago

“Package arrived on the schedule time with the quality I expected. Payment was super easy, would do again”

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Posted 3 years ago

“I have been very pleased with Supply Cache and their service. I have had one fairly significant issue with a product and while the manufacturer was obstinate, Supply Cache went out of their way to help me take care of the issue and make things right. Above all, that kind of customer service will always keep me with a business and supporting them. Thank you for doing a good job.”

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Posted 3 years ago

“I was very happy with Supply Cache.”

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Posted 3 years ago

“Pretty much everything one would need to supply a wildland firefigter.”

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Posted 3 years ago

“Your website was easy to navigate. The items ordered came very quickly.”

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Posted 3 years ago

“Items purchased were found to be as advertised and of good quality.”

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Posted 3 years ago

“Great products - pickup of ordered items is also very fast & easy.”

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Posted 3 years ago

“consideration. Still haven't received my order.”

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Posted 3 years ago

Hi Bryan, hand-made boots take time. We can always ship a portion of your order and wait for the backordered item. Item status should be clear at checkout and you do have the option at checkout to "ship ahead," splitting the shipment between what is in-stock and what is backordered.

Posted 3 years ago

“Very good experience. EXCEPT > SLOW shipping.”

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Posted 3 years ago

All orders placed from 02/12-17/21 were impacted by weather, especially in southern states. Typically UPS is very quick to deliver so we hope you'll give us another chance as the item was in-stock and shipped the next business day.

Posted 3 years ago

“Great service and knowledgeable staff.”

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Posted 3 years ago

“Its the same as always. I receive exactly what i ordered and fast shipping”

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Posted 3 years ago

The Supply Cache is rated 4.7 based on 1,015 reviews