The Tech Den Reviews

Name: The Tech Den
Address: 28, Piper Street, Caboolture
Rating: 4.86

4.9 Rating 2,711 Reviews

97 %

of reviewers recommend The Tech Den

4.9

Based on 2,711 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tech Den 5 star review on 7th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've bought twice from the online shop, and both times my order arrived quickly and complete.”

Helpful Report

Posted 1 year ago

“Easy ordering.”

Helpful Report

Posted 1 year ago

“The magnets aren't very strong, service was good”

Helpful Report

Posted 1 year ago

“Best online supplier in the industry. Really helpful, they actually answer the phone when you call!! Haha. Always up for a chat about my various fish drama and their advice is great. They have a huge range and everything ships really fast and very well packaged.”

Helpful Report

Posted 1 year ago

“I thought the website was easy to use and the speed of delivery really impressed me. I was having difficulty with my aquarium and needed to get the parts quickly and was not disappointed and the fish are all happy now. Many Thanks. John”

Helpful Report

Posted 1 year ago

“Fast delivery and love the Mentos lollies you get with every order :)”

Helpful Report

Posted 1 year ago

“I've been to Tech Den twice in past week, so I'm not sure which visit the review pertains to. If it was purchasing multiple fish: Staff member very helpful & obliging during my sizeable purchase. When I asked about various food or products to settle them in the best, she kindly asked another employee for help when she wasn't fully certain of the answer. I appreciated her help, as well as kindness, when she provided me with a stepper to sit on as I'm unable to stand for lengthy periods. If review was referring to my bringing in an Ehiem heater that had stopped working - staff were helpful this day too, & were sending it off under a warranty claim.”

Helpful Report

Posted 1 year ago

“Great advice and Fast delivery for online orders !”

Helpful Report

Posted 1 year ago

“Good selection, decent prices and fast delivery. Thank you”

Helpful Report

Posted 1 year ago

“Fast delivery and well packaged with the product at a great price.”

Helpful Report

Posted 1 year ago

“Great variety of fish food with the best prices!”

Helpful Report

Posted 1 year ago

“Tech den is the first place I go when I need something.. as a discus breeder they have most thing I want at the time and have super fast delivery. Thanks guys for your great service Jason”

Helpful Report

Posted 1 year ago

“Good products and great support from staff, what more could you ask for.”

Helpful Report

Posted 1 year ago

“Good customer service live in Melbourne”

Helpful Report

Posted 1 year ago

“Great prices and very fast.”

Helpful Report

Posted 1 year ago

“Nice and quick shipping”

Helpful Report

Posted 1 year ago

“Fantastic people to get great advice for my problem. Very fast delivery and very surprise with a little gift. Thank you”

Helpful Report

Posted 1 year ago

“Arrived on time. Unit purchased is not functioning / faulty contacted Tech Den was told to contact there distributor Aqua Blue Distribution, which I did the. Was asked to email them the issue still have had no reply.”

Helpful Report

Posted 1 year ago

“Very good service”

Helpful Report

Posted 1 year ago

“What fantastic staff and store. I went there prepared to spend a considerable amount of money to clear my algae problem. The guy listened carefully as I explained my problem. This was a very important step. Then he advised me Not to get a UV filter now, he selected some bags and a product that he reckoned would fix my problem. Overnight my algae problem cleared up. This is the first time since setting this tank up nearly two months ago, that the water was crystal clear. My wife and I were amazed. Now your store is my first stop for anything I need in the future. Noel”

Helpful Report

Posted 1 year ago

The Tech Den is rated 4.9 based on 2,711 reviews