The Tech Den Reviews

Name: The Tech Den
Address: 28, Piper Street, Caboolture
Rating: 4.86

4.9 Rating 2,739 Reviews

97 %

of reviewers recommend The Tech Den

4.9

Based on 2,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tech Den 5 star review on 19th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best shop, fast posting ever..”

Helpful Report

Posted 2 years ago

“Excellent products, very well priced, and staff know the products well. I very rarely buy from anywhere else for aquarium things.”

Helpful Report

Posted 2 years ago

“Tech Den sold me 2 faulty air pumps and when I asked for a replacement or refund they refused and blamed it on the diaphragm which they said was not covered by warranty. I told them these have been sitting in storage for so long the diaphragm has literally aged in storage. Either way, they refuse to deal with me so I have now refused to buy anything from them ever again. Easy.”

Helpful Report

Posted 2 years ago

“Only found out recently you could actually go to the tech den and not just online. Would’ve happily spent all day there talking to the ladies who were working. All of which were hilarious, knowledgeable and welcoming! The biggest aquarium store I’ve been too, I even work at another pet shop (which doesn’t hold up to the tech den) And was blown away at how well the store was presented after shopping online for so long with the huge range online. 20/10 my favorite aquarium shop.”

Helpful Report

Posted 2 years ago

“My wife and I wanted to start our first fishtank and relied on your staff to guide us through the process and choosing the righ equipment and fish. We have spent 2 occasions speaking to staff and making sure we go it right. However when purchasing drift wood on our first visit not one staff tood us about the issues with tannins. We did research finding our ourselves using Macropore whi h may help to clean and the tNk water. Your staff told us that this produce will work and is trail and error. Aftrt using and refilling for a week the tannins were still in our tank and it look horrible. We have had a nightmare and having to clean out the entire tank taking 4 hours. Why weren't staff telling customer who did advise they are new to aquariums and keeping fish not told about this from the start. We are certainly not impressed and wasting more money to try and clean the tannins and also slimy filth from the drift wood which in the end we had to throw out new drift wood purchased from your store. Not a happy customer.”

Helpful Report

Posted 2 years ago

“Always find what I’m looking for, a team member will be on approach to make assist of need be.”

Helpful Report

Posted 2 years ago

“Fast delivery, Great prices. Big selection of items. Couldn't ask for more in a store honestly. Keep up the great work and thanks for the mentos.”

Helpful Report

Posted 2 years ago

“Great Service and Prompt Delivery.”

Helpful Report

Posted 2 years ago

“Friendly staff,very proffessional and knowledgable about thier products and right pricing.”

Helpful Report

Posted 2 years ago

“Great service very satisfied.”

Helpful Report

Posted 2 years ago

“Ultra quick efficient organization that looks after all of your aquarium needs.”

Helpful Report

Posted 2 years ago

“Good products, deliveries managed well, nice little surprises included in my orders. Very happy customer.”

Helpful Report

Posted 2 years ago

“Always prompt, well packed deliveries. Good prices and spolid inventory. Very pleased”

Helpful Report

Posted 2 years ago

“These guys/lady’s are unreal to deal with , I have purchased several orders via postage and the speed it has been dispatched is second to none! I will purchase all my gear from them that I need! Regardless of postage ! Cheers darren”

Helpful Report

Posted 2 years ago

“Great service and v fast delivery”

Helpful Report

Posted 2 years ago

“Product came in good condition before expected.”

Helpful Report

Posted 2 years ago

“super helpful great set out in shop easy and fast online order will definitely use again”

Helpful Report

Posted 2 years ago

“Hi team . Always very good service and speedy deliveries . Thanks all . Richard Allen . Sydney”

Helpful Report

Posted 2 years ago

“Easy to use website. Excellent customer service. Delivery was fast.”

Helpful Report

Posted 2 years ago

“Great range of products plus fast delivery.”

Helpful Report

Posted 2 years ago

The Tech Den is rated 4.9 based on 2,739 reviews