The Tech Den Reviews

Name: The Tech Den
Address: 28, Piper Street, Caboolture
Rating: 4.86

4.9 Rating 2,740 Reviews

97 %

of reviewers recommend The Tech Den

4.9

Based on 2,740 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tech Den 5 star review on 19th January 2025

Anonymous // 01/01/2019

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“Always friendly staff with lots of knowledge. Huge variety of fish in store and good prices.”

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Posted 2 years ago

“Always quick postage, good prices and good service.”

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Posted 2 years ago

“Prices are good even with a delivery charge. Goods arrived in quick time even though I was interstate. The surprise little package nice touch. Will have no reservation buying from The Tech Den again.”

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Posted 2 years ago

“Great range of products, easy to manage web-site, prompt delivery and very well packaged.”

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Posted 2 years ago

“Service from you was fine. Your delivery times are pathetic. I know you will say it’s Australia paid and that it’s Covid… we as customers are sick of hearing that bad service is because of Covid. 17 days and still not here !!! Horrible and looks like I’ll have to buy local from now on.”

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Posted 2 years ago

“Quick delivery and packaged well”

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Posted 2 years ago

“Awesome service”

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Posted 2 years ago

“Nice work as always team ! Thanks very much !”

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Posted 2 years ago

“Great products, fast shipping”

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Posted 2 years ago

“Simple Transaction. Fast delivery”

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Posted 2 years ago

“Staff are always helpful”

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Posted 2 years ago

“Quick dispatch, packed safely, and a lovely surprise inside too. Thanks for the lollies, great treat and shows u guys go the extra mile. It’s appropriated”

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Posted 2 years ago

“Amazing every time”

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Posted 2 years ago

“My husband and I are setting up two new tanks and have been to all the local aquariums around our area. The Tech Den is amazing!!! It is very clean, the tanks are always immaculate and the fish look very happy and healthy. But above all, the staff, and I mean all staff, have constantly given us excellent advice, they are so knowledgable and very helpful about ALL aspects of setting up the tanks and caring for the fish. They are now our go-to shop and we won't go anywhere else. Thanks for all the help guys!”

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Posted 2 years ago

“Very happy, thanks. Purchasing from these guys was easy, trouble free and also, postage was quick will be buying again.”

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Posted 2 years ago

“Great service!!!”

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Posted 2 years ago

“Excellent filter socks, have bought 2 a few days again but previous bought 3, will be buying again soon!”

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Posted 2 years ago

“Ordering online from Tech Den is so stress free, I wish every business processed orders the same way. The products are easily found on the website, ordering is straight forward, dispatch is super fast with emailed updates at every stage, and goods are always accurate to what was ordered. Awesome job.”

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Posted 2 years ago

“Would go there again.”

The Tech Den 5 star review on 3rd July 2022

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Posted 2 years ago

“The shop is great. However since the reward club was taken online I simply do not get any discounts. You have tried to reset my account but still nothing. In the last four weeks I made two purchases and asked the staff if we still get discount, which they assured me. I paid and later at home realised nothing was discounted. The staff new I asked and they did not even notice it on the sale and did not mention it. If you want me to be overjoyed and shouting from the roof tops you need to fix this issue. Even online purchases I don’t get discount. So frustrating. Regards, almost happy customer. Robert Holler”

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Posted 2 years ago

The Tech Den is rated 4.9 based on 2,740 reviews